Police Records Specialist

City of Boulder; United States; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

40-hour work week

Employee benefits eligibility (BMEA)

Job summary

The City of Boulder is seeking a diligent Records Specialist to support the Police Department with NCIC/CCIC data handling, report processing, and public information requests. This full-time role requires a strong background in customer service, confidentiality, and teamwork, with eligibility for BMEA benefits.

A high school diploma is required, and professional credentials may be pursued after hire. Training hours may vary from early to evening shifts (6:45 am–7:15 pm), and the successful

Qualifications

• Ability to obtain CCIC/NCIC Certification within 7 months of hire.
• Ability to obtain a Colorado notary designation.
• Ability to handle multiple priorities and interruptions effectively.
• Follow complex written and verbal instruction.
• Ability to work productively and positively in a team setting.
• Excellent verbal & written communication skills.
• Maintain confidentiality and professionalism when reviewing sensitive data.
• Interact with people from diverse backgrounds with composure under pressure.
• Understand and apply relevant laws, regulations, and department policies.
• Adapt to changes in work hours and conditions.
• Be able to work varied hours during training (6:45 am–7:15 pm).
• Background checks and suitability required; undergo thorough investigation.

Responsibilities

• Enter, transmit, and receive messages with NCIC/CCIC nationwide.
• Process police reports, arrests, and related documents; ensure accuracy and compliance.
• Provide information to department members and other agencies.
• Assist in criminal investigations and develop leads.
• Utilize law enforcement databases for inquiries and linkages.
• Assist the public with information requests and police services; process background checks.

Skills

Spanish (Bilingual)

Verbal & written communication

Team collaboration

Customer service

Education

High school diploma or equivalent

College degree in related area

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe

Job description

It’s a great time to join the City of Boulder! Application Deadline: October 23, 2026 Compensation Details: Hiring Range 25.93 - 37.60 This is a full-time hourly position. Scheduled Weekly Hours: 40 Benefit Eligibility Group: BMEA (20+ Hours) Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.

Job Description Summary: The Boulder Police Department strives to be a premier law enforcement agency and a model of excellence in policing by creating partnerships, building trust, reducing crime and improving the quality of life for our community. We are looking for innovative people to thrive in a challenging position, who can demonstrate personal character and a commitment to an exceptional standard of excellence in providing services to the community.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Enters, transmits, and receives messages from CBI, FBI and other law enforcement agencies nationwide via the National Crime Information Center (NCIC) and Colorado Crime Information Center (CCIC).
• Processes Police reports, arrests, citations, motor vehicle accidents, and other related documents to include data-entry, electronic scanning and linking of documents in the Records Management System (RMS); reviews all police reports for completeness and accuracy and ensures crime coding is in compliance with the National Incident Based Reporting System (NIBRS) requirements as determined by CBI and FBI; distributes reports for use in criminal prosecution.
• Ensures that information is provided to department members and other law enforcement and government agencies as needed.
• Provides research assistance in criminal investigations to Officers and Detectives, and develops leads from minimal information.
• Utilizes national, state, local and other law enforcement databases to make inquiries, and identify linkages.
• Assists the public with a variety of information requests and police service needs to include, release of police reports in compliance with CCJRA and internal procedures; process background checks; provide fingerprinting services; process and release impounded vehicles; release, process, and title abandoned and/or towed vehicles; accepts payments and issues receipts.
• Other job-related duties as assigned.

MINIMUM QUALIFICATIONS

• Ability to obtain CCIC/NCIC Certification through the Colorado Bureau of Investigation within 7 months of hire.
• Ability to obtain a State of Colorado notary designation.
• Ability to handle multiple priorities and interruptions effectively.
• Follow complex written and verbal instruction.
• Ability to work productively and positively in a team setting with shared duties and responsibilities.
• Excellent verbal & written communication skills.
• Ability to exercise and maintain confidentiality and professionalism when reviewing and processing sensitive or intense crime data.
• Excellent verbal & written communication skills.
• Ability to interact with people from a variety of backgrounds, to maintain composure under difficult circumstances, and work under pressure with minimal supervision.
• Ability to understand and apply relevant laws, regulations, and department policies.
• Ability to adapt to changes in work, including hours of work.
• Ability to work varied hours between 6:45 am-7:15 pm while in training and on probation.
• Have and maintain acceptable background information, including criminal conviction history.
• Due to the inherent duties of this position, applicants selected to continue will undergo a thorough background investigation process.

BACKGROUND INFORMATION

Qualified applicants will be required to complete several stages of interviews and testing, pass a job suitability assessment and complete a thorough background investigation. Applicants must be able to demonstrate personal and professional honesty, integrity, sound judgment as shown in applicant’s criminal history, background, motor vehicle record, and use of drugs and alcohol. Preference will be given to applicants who have no history of use, sale or possession of illegal substances. Polygraph or Computer Voice Stress Analyzer will be used for verification of applicant information. Prior to employment, successful applicants are required to pass a drug screen. Some positions will also require medical and/or psychological testing prior to employment.

The following will disqualify any applicant from consideration: Any felony conviction Commission of a felony, whether convicted or not within the past 5 years Commission of any non-traffic related misdemeanor, whether convicted or not within the past 3 years Excessive number of traffic violations Any marijuana business ownership or interest within the past 3 years The use, sale, possession, or transfer of any illegal controlled substance within the past 2 years (examples: Cocaine, Heroin, LSD, Methamphetamine, MDMA,). Unlawful sale or fraudulently obtaining any controlled scheduled substance with the past 5 years (Examples: Barbiturates, Benzodiazepines, Sleep Medication, Codeine, Morphine, etc.) Use of a substance prescribed to another person will be reviewed for substance type, frequency, and length of time. Any false or untrue statements or material omissions in the application and related paperwork or during the selection process.

PREFERRED QUALIFICATIONS

• Ability to read, write, speak Spanish, as a second language, in a professional capacity for communication objectives.
• Ability to exercise independent decision making in the absence of a supervisor.
• Skills at an intermediate-level computer skills using Microsoft Word, Excel and Outlook, and Adobe.
• Skills in proficient typing and data entry.
• Skills in basic math.
• Previous work in law enforcement and experience with records management system.
• At least one (1) year of experience in a responsible administrative role.
• Experience in a position involving substantial public contact.
• Demonstrated reliable work history to include administrative experience.
• College degree in a related area.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

High school diploma or equivalent Experience working with the public in a position that required a high degree of customer service skills and/or administrative duties.

SUPERVISION

Supervision Received: Police Records Supervisor

Supervision Exercised: None

WORKING CONDITIONS AND REQUIREMENTS

Physical and Mental Effort: Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment. Sufficient personal mobility and physical reflexes, which permits the employee to work in an office setting. Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard. Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.

Work Environment: Works primarily in a clean, comfortable environment. Works in a setting subject to continuous interruptions and background noises.

Machines and Equipment Used: Frequently uses standard office equipment including personal computers, telephones, calculators and copy/fax machines.

Equity, Diversity, Inclusion, and Accessibility Statement

As part of the City of Boulder’s commitment to a future with equitable access to health, prosperity, and fulfillment that is not limited by a person’s race, ethnicity, age, gender, ability, religion, sexuality, or socioeconomic status, it is the city’s policy to provide equal employment opportunity (EEO) for all individuals. The city does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law or policy. Add your voice and talents to the City of Boulder and help us grow in service excellence for an inspired future. Through our focus on Racial Equity, our employee benefits, and the programs and resources available to our diverse staff, we work to intentionally embed our core values into the fabric of our organization. The city recognizes that careers are shaped through many pathways, and we value the perspectives and talents that come with them. We believe that diversity in all its forms makes us stronger. We welcome candidates with a wide range of lived experiences and professional backgrounds — including those historically excluded or underrepresented in government. We especially encourage applications from Black, Indigenous, People of Color (BIPOC), women, LGBTQ+ individuals, people with disabilities, and others whose voices haven’t always been heard in public service. Our commitment to equity also extends to the planet we share. We’re working toward a sustainable, thriving community that supports clean energy, protects ecosystems, and uses resources responsibly for generations to come.