Police Records Specialist – Data Entry & Public Help

City-of-Hopkinsville; Hopkinsville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid vacation

Paid sick days

Paid holidays

Federal student loan forgiveness

Job summary

City of Hopkinsville seeks a clerical data entry position responsible for transcribing police reports and related documents into the Records Management System, with direct public contact and receptionist duties. The role involves open records preparation, filing, and routine administrative tasks in a fast-paced city environment.

Candidates should have a high school diploma or GED and at least one year of clerical experience.

Qualifications

• Must have high school diploma or GED and minimum of one (1) year of experience in the clerical field or equivalent.
• Graduation from an accredited high school or equivalent.

Responsibilities

• Enter highly confidential police and crime information using highly technical computer software.
• Perform as a general office receptionist, answer multi-line telephone system, field simple questions and minor complaints from the general public and direct them to the proper authority.
• Greet visitors in a professional, friendly, hospitable manner and direct them to the proper office after notifying the visited party.
• Ensure safety of administrative staff by monitoring the common area for suspicious activity and notifying supervisory staff.
• Prepare materials for open records requests including paper and digital records.
• Provide maps or other information to visitors.
• Retrieve mail and distribute to relevant staff.
• Communicate needs of individuals seeking assistance and direct them to appropriate department.
• Maintain relationships with employees, City officials, and the public.
• Maintain daily police reports by data entry and filing.
• Maintain mugshots in the computer.
• Input pawn shop reports in the computer.
• Maintain diplomacy and courtesy when dealing with others.
• Carry out oral and written instructions with limited supervision.
• Accomplish other related duties as assigned by supervisors.
• Work well with others and handle high-volume data entry daily.
• File, answer telephones, and communicate clearly in all formats.
• Research and compile information and prepare reports.
• Meet multiple deadlines and handle sensitive information.

Skills

Data entry

Customer service

Reception

Education

High school diploma or GED

Job description

City of Hopkinsville seeks a clerical data entry position responsible for transcribing police reports and related documents into the Records Management System, with direct public contact and receptionist duties. The role involves open records preparation, filing, and routine administrative tasks in a fast-paced city environment.

Candidates should have a high school diploma or GED and at least one year of clerical experience.