Police Records & Information Services Clerk

IMDiversity; Alexandria (VA); On-site; USD 56,000 - 78,000; Full time

Job summary

The Alexandria Police Department is seeking a Police Services Clerk for the Information Services Section to perform records management and criminal justice support, including processing police reports, warrants, and confidential records with strict adherence to laws and department policies.

The role requires high attention to detail, strong customer service, and proficiency with Microsoft Office and records systems; bilingual candidates are encouraged, and VCIN/NCIC certification training will

Qualifications

• High School Diploma or GED required; at least three years of office/records experience.
• VCIN training and certification within the first two weeks of employment.
• Bilingual proficiency is a plus (Spanish or other languages).

Responsibilities

• Provides customer service to members of the public, law enforcement personnel, and criminal justice agencies in person, by telephone, and via electronic correspondence.
• Processes, reviews, classifies, distributes, and maintains confidential police records and reports per state and departmental rules.
• Reads and interprets court orders, warrants, protective orders, and related documents.
• Performs records management functions and enters data into local and state databases.
• Assists officers and the public with accident reports, record checks, and document copies.

Skills

Customer service

Attention to detail

Written & verbal communication

MS Office (Word, Excel, Outlook, Teams

Records management systems

Bilingual proficiency

Education

High School Diploma or GED

Tools

VCIN/NCIC training

Records management databases

Job description

The Alexandria Police Department is seeking a Police Services Clerk for the Information Services Section to perform records management and criminal justice support, including processing police reports, warrants, and confidential records with strict adherence to laws and department policies.

The role requires high attention to detail, strong customer service, and proficiency with Microsoft Office and records systems; bilingual candidates are encouraged, and VCIN/NCIC certification training will