Police Records & Data Entry Technician (GCIC/NCIC)

Cobb County Fire and Emergency Services; Georgia; On-site; USD 32,000 - 42,000; Full time

Job summary

Cobb County Government is seeking a Records Clerk to support the Central Records Division within the GCIC Unit. The role involves processing police records, performing data entry, and assisting the public with requests for information.

The position requires a high school diploma or GED and clerical experience, with certifications in GCIC/NCIC obtainable within six months. Strong attention to detail and customer service are essential as you support multiple county departments.

Qualifications

• High school diploma or GED required.
• Six months of clerical/general office experience.
• Ability to perform data entry with proofreading skills testing.
• GCIC Basic Operator and NCIC Basic Operator certifications required within 6 months of hire.

Responsibilities

• Receives, reviews, prepares and processes department documents; enters information into databases.
• Uses GCIC/NCIC terminals for background checks and information retrieval.
• Provides general customer service: answers phones, greets visitors, assists with documents and information.
• Processes records and reports requests; verifies identity, confidentiality and access levels; ensures timely delivery of documents.
• Operates PC applications (word processing, spreadsheets, databases, Internet, email) to manage data and records.

Skills

Data entry

Customer service

Office procedures

Attention to detail

Education

High school diploma or GED

Tools

Word processing

Spreadsheet

Database

Email

Presentation software

Job description

Cobb County Government is seeking a Records Clerk to support the Central Records Division within the GCIC Unit. The role involves processing police records, performing data entry, and assisting the public with requests for information.

The position requires a high school diploma or GED and clerical experience, with certifications in GCIC/NCIC obtainable within six months. Strong attention to detail and customer service are essential as you support multiple county departments.