Police Records Clerk – GCIC/Data Entry Specialist

Cobb County Government; Georgia; On-site; USD 32,000 - 42,000; Full time

Job summary

Cobb County Government is hiring for a records clerk in the GCIC Unit within the Central Records Division. The role supports 24/7 operations across shifts, handling police reports, records requests, and data entry.

Minimum qualifications include a high school diploma or GED and GCIC/NCIC basic operator certifications, with six months of clerical experience. Duties include data entry, records processing, customer service, and payments processing.

Qualifications

• Receives, reviews, prepares and/or processes department documents: police incident and criminal reports; enters information into databases; creates new files and purges old data.
• Uses GCIC/NCIC terminals: conducts background checks; retrieves and relays information to officers and staff.
• Performs general customer service: answers phones; greets visitors; provides information and assists with requests.
• Processes records requests: verifies identity, confidentiality, and authority; mails or forwards as needed.
• Processes payments for documents; balances cash drawer and maintains receipts.
• Ensures compliance with applicable codes, laws, rules, and policies; initiates corrections as needed.
• Prepares forms, reports, and correspondence; handles documentation workflows.
• Communicates with supervisor, other departments, the public, and agencies to coordinate work.
• Operates a PC to enter/retrieve data and uses standard software and peripherals.
• Performs other clerical and administrative duties as assigned.

Responsibilities

• Receives, reviews, and processes department documents and reports in a timely manner.
• Conducts background and criminal history checks via GCIC/NCIC terminals.
• Provides frontline customer service and directs inquiries appropriately.
• Manages record requests, confidentiality, and proper distribution of documents.
• Handles payments, cash handling, and receipt documentation.
• Maintains compliance with laws, policies, and procedures and assists with forms and filings.
• Maintains communications with supervisors and external agencies to coordinate activities.

Skills

Clerical skills

Customer service

Education

High school diploma or GED

Job description

Cobb County Government is hiring for a records clerk in the GCIC Unit within the Central Records Division. The role supports 24/7 operations across shifts, handling police reports, records requests, and data entry.

Minimum qualifications include a high school diploma or GED and GCIC/NCIC basic operator certifications, with six months of clerical experience. Duties include data entry, records processing, customer service, and payments processing.