GCIC Clerk & Front Desk Specialist

City of Douglasville

Douglasville (GA)

On-site

USD 23,000 - 33,000

Full time

6 hours ago

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Job summary

City of Douglasville is seeking a Receptionist/GCIC Clerk to perform a wide range of clerical, administrative, and GCIC-related duties, including handling inquiries, maintaining records, and processing payments. You will operate GCIC/NCIC systems, run background checks, monitor hits, and support the Police Support Services divisions, including Records, Detectives, and Court operations.

The position requires GCIC Certification and the ability to work flexible hours, including nights and weekends,

Qualifications

High School diploma or equivalent; six (6) months of secretarial or general administrative work experience.
Requires GCIC Certification.
Knowledge of GCIC/NCIC and warrants systems.

Responsibilities

Handle inquiries, answer phones, greet visitors, and route to appropriate department.
Enter, receive, and maintain GCIC/NCIC records in state and national systems.
Run background checks for law enforcement purposes and process related documents.
Monitor GCIC/NCIC hits and system messages per procedures.
Provide general clerical support and maintain electronic/paper files.
Maintain confidential documents in compliance with legal and security requirements.
Process bonds and bond payments per procedures.
Assist courts, records divisions, and other agencies with information requests.
Travel in City vehicles to obtain surveillance video and log evidence.
Perform other related duties as required.