Police Records Data Entry Specialist

City-of-Texarkan; Texarkana (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

City of Texarkan seeks a Records Clerk to support Central Records and Communications. You will enter, verify, and manage police records across NCIC/ACIC/TCIC databases, process warrants, and perform quality control on information received from law enforcement personnel.

The role requires high school diploma or GED and at least 1 year of data entry experience, with attention to confidentiality and accuracy. Shift work, background check, and drug screening apply.

Qualifications

• Ability to communicate effectively in the English language with regards to spelling and punctuation.
• Knowledge of modern office practices, procedures, equipment, and standard clerical techniques.
• Knowledge of basic arithmetic
• Ability to maintain various types of filing systems, transfer information accurately by telephone, in writing, and in person.
• Ability to learn and utilize computer operations.
• Ability to tactfully handle potentially rude and/or irate citizens.
• Ability to handle large sums of money with accuracy and competence
• Ability to adhere to strict confidentiality regarding all aspects of the job.
• Ability to perform competently under stress when confronted with multi-tasking, high priority situations and distractions.
• Ability to be certified as an ACIC and TCIC operator.
• Ability to type thirty-five (35) wpm with a high degree of accuracy preferred.

Responsibilities

• Performs a variety of tasks associated with maintaining accurate police records in various databases.
• Operates the NCIC/ACIC/TCIC computer programs regarding entering, modifying, removing, and validating information submitted by our agencies.
• Enters, activates and recalls warrants in the in-house databases; files and pulls warrants to send back to appropriate courts as requested.
• Performs quality control checks on information entered by jail and law enforcement personnel and updates or corrects CJIS arrest information as needed.
• Scan documents into in-house databases and serves as a second party verification on all scanned documents to ensure accuracy.
• Processes and inspects police reports for accurate and complete informationin accordance with relevant statutory guidelines, internal policies and the FBI's Uniform Crime Reporting program.
• Manage multiple tasks, assignments, and projects simultaneously while under strict deadlines.
• Attend workshops/seminars or other required training applicable to the job requirements that may involve overnight travel.
• Cross-train in other areas as assigned.
• Provide basic front window support for the CRC Customer Service Specialist during rest breaks, lunches, and approved time off.
• Must arrive at work on time and must maintain a regular and reliable level of attendance.
• Travel to nearby off-site storage facilities to retrieve reports as needed using department vehicle.

Skills

Typing 35 wpm

English communication

Clerical skills

Confidentiality

Stress management

Education

High school diploma or GED

Tools

ACIC/TCIC operator

Data entry software

Job description

City of Texarkan seeks a Records Clerk to support Central Records and Communications. You will enter, verify, and manage police records across NCIC/ACIC/TCIC databases, process warrants, and perform quality control on information received from law enforcement personnel.

The role requires high school diploma or GED and at least 1 year of data entry experience, with attention to confidentiality and accuracy. Shift work, background check, and drug screening apply.