Police Receptionist

Coatesville PD Careers; Coatesville (Chester County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

City-funded pensions

Family health coverage

Job summary

A local police department in Chester County is seeking a Police Department Receptionist to provide essential administrative support. Responsibilities include managing sensitive documents, interacting with the public, and maintaining department communications. The ideal candidate should have strong organizational and communication skills, relevant experience, and a B.Sc in a related field. This role offers a chance to contribute positively to the community while receiving competitive compensation and benefits.

Qualifications

• Proven work experience as a Front Desk Receptionist or Administrative Assistant.
• Hands-on experience with CRM software is highly valued.
• Type at least 40 words per minute.
• Organizational and time-management skills.
• Type at least 40 WPM.
• Strong communication skills with a problem-solving attitude.
• B.Sc in Business Administration, Marketing or relevant field.

Responsibilities

• Prepare, file, and retrieve sensitive documents and information.
• Communicate with visitors and handle phone calls effectively.
• Update internal databases with daily reports and information.
• Answer and return phone calls as needed.
• Coordinate meetings, calls and schedules for the department.
• Coordinate schedules for department programs (community activities).
• Assist in creating promotional materials for social media.

Skills

Organizational skills

Time-management skills

Strong communication skills

Problem-solving attitude

Customer service

Education

B.Sc in Business Administration, Marketing or relevant field

Tools

CRM software

Job description

Coatesville, United States | Posted on 06/17/2025

The City of Coatesville Police Department safeguards a diverse population of 13,000 within 1.8 square miles, combining big-city professionalism with small-town engagement. We practice community-oriented policing—mentoring youth, hosting safety clinics, and partnering with local businesses—while delivering 24/7 patrol and investigative services. To sustain that mission, we continually seek motivated officers who value integrity, proactive problem-solving, and measurable public impact. New hires receive competitive pay, City-funded pensions, family health coverage, and clear advancement tracks into K-9, Investigations, Traffic Safety, and leadership roles. If you’re ready to grow your career while strengthening a community, Coatesville PD is ready to meet you.

Job Description

We’re looking to hire a Police Department Receptionist who can provide day-to-day administrative support to our Officers and the City of Coatesville Police Department. Candidates applying for the role should be highly organized and must perform multiple tasks for different purposes simultaneously. Any sort of experience with criminal justice organizations and an understanding of “excellent customer service” is valued highly. The candidate should be able to both administer department activities and practice effective communication in our client and community relationships. The Candidate should drive efficiency for our daily operations by maintaining the following tasks for the Police Department:

• Prepare, file andretrieve sensitive documents and information.
• Working the front desk, checking in IDs and communicating with visitors upon arrival
• Update internal databases with daily reports and information.
• Answering and returning phone calls as needed
• Coordinate meetings, calls and schedules for the Police Department.
• Coordinate schedules for Department programs (car seat installations, etc.)
• Send follow-ups for routine emails and communications when necessary
• Collaborate with internal teams to communicate schedules for community service.
• Help create promotional materials for social media (e.g. presentations and videos).

Requirements

• Proven work experience as a Front Desk Receptionist, Administrative Assistant, Account Manager/Coordinator or any other similar role.
• Hands-on experience with any CRM software.
• Experience with marketing/advertising campaigns.
• Organizational and time-management skills.
• Type at least 40 WPM
• Strong communication skills with a problem-solving attitude.
• B.Sc in Business Administration, Marketing or any other relevant field.