Police Dispatcher — Critical Public Safety Communicator

Regional 911 Intake Solutions

Posen (IL)

On-site

USD 42,000 - 65,000

Full time

6 days ago

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Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers for positions in Posen, IL. Dispatchers receive emergency and nonemergency requests, document locations and details, and assign calls to officers while monitoring radios and coordinating with neighboring agencies.

Work may involve nights, weekends, holidays, and overtime depending on staffing. A high school diploma or equivalent is commonly required, with training provided for entry-level roles and certifications possible for advanced

Qualifications

A high school diploma or recognized equivalent is commonly required.
Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.
Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

Receive emergency and nonemergency requests for police assistance
Document incident locations, suspect descriptions, vehicle details, and reported hazards
Assign calls to available officers according to priority and agency procedures
Monitor officer status, radio traffic, and requests for assistance
Relay updates about changing incidents and potential safety concerns
Coordinate with neighboring agencies and other emergency services
Maintain clear incident records and safeguard restricted information