Emergency Police Dispatcher – Critical Communications Pro

Regional 911 Intake Solutions; Orland Park (IL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid leave

Retirement plans

Education resources

Job summary

Regional 911 Intake Solutions seeks police dispatchers for opportunities in Orland Park, IL. Dispatchers handle emergency and nonemergency requests, document locations, and coordinate with officers to prioritize responses.

The role involves operating at communications consoles, monitoring radio traffic, and ensuring accurate incident records while maintaining confidentiality and security during shifts that may include nights, weekends, and overtime.

Qualifications

• High school diploma or recognized equivalent.
• Ability to type accurately.
• Ability to understand spoken information and communicate clearly by radio.
• Background checks and security screening may apply.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Communication

Radio dispatch

Education

High school diploma

Job description

Regional 911 Intake Solutions seeks police dispatchers for opportunities in Orland Park, IL. Dispatchers handle emergency and nonemergency requests, document locations, and coordinate with officers to prioritize responses.

The role involves operating at communications consoles, monitoring radio traffic, and ensuring accurate incident records while maintaining confidentiality and security during shifts that may include nights, weekends, and overtime.