Police Dispatch & Communications Specialist

Regional 911 Intake Solutions; Blooming Glen (PA); On-site; USD 40,000 - 70,000; Full time

Job summary

Regional 911 Intake Solutions in Blooming Glen, PA, is seeking Police Dispatchers to support law enforcement operations by handling emergency and non-emergency calls and coordinating with officers via radio and records systems.

The role involves accurately documenting locations, descriptions, safety information, and updates to ensure rapid response and effective incident management. A high school diploma or GED is commonly required, with training provided for entry-level positions.

Qualifications

• High school diploma or GED required
• Ability to type accurately
• Strong communication and listening skills
• Ability to learn jurisdiction geography
• Background check and security screening

Responsibilities

• Receive emergency and non-emergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing speed

Multitasking

Radio communication

Attention to detail

Crisis management

Education

High school diploma

Job description

Regional 911 Intake Solutions in Blooming Glen, PA, is seeking Police Dispatchers to support law enforcement operations by handling emergency and non-emergency calls and coordinating with officers via radio and records systems.

The role involves accurately documenting locations, descriptions, safety information, and updates to ensure rapid response and effective incident management. A high school diploma or GED is commonly required, with training provided for entry-level positions.