Police Dispatch & Communications Specialist

Regional 911 Intake Solutions; Newtown Square (Delaware County); On-site; USD 42,000 - 66,000; Full time

Job summary

Regional 911 Intake Solutions in Newtown Square, PA seeks Police Dispatchers to support law enforcement by receiving emergency and nonemergency requests, relaying critical information to officers, and coordinating with neighboring agencies to ensure timely responses.

The role involves accurate typing, clear radio communication, and working nights, weekends, or holidays as needed. A high school diploma is commonly required, with on‑the‑job training offered by many agencies.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing proficiency and clear spoken communication are essential.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, vehicle details, and reported hazards
• Assign calls to officers according to priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions in Newtown Square, PA seeks Police Dispatchers to support law enforcement by receiving emergency and nonemergency requests, relaying critical information to officers, and coordinating with neighboring agencies to ensure timely responses.

The role involves accurate typing, clear radio communication, and working nights, weekends, or holidays as needed. A high school diploma is commonly required, with on‑the‑job training offered by many agencies.