Critical Police Dispatcher - Emergency Communications

Regional 911 Intake Solutions; Zieglersville (PA); On-site; USD 42,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers to support law enforcement operations in Zieglerville, PA. Duties include receiving requests for assistance, documenting incidents, and coordinating with officers via radio and telephone systems.

This role requires accuracy, clear communication, and the ability to work in a fast-paced environment. Entry-level training is common, with potential nights, weekends, holidays, and overtime depending on staffing and needs.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Typing ability and fast, accurate keyboard skills are essential.
• Ability to understand spoken information and communicate clearly by radio.
• Ability to learn jurisdictional geography and access to records systems may require training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions seeks Police Dispatchers to support law enforcement operations in Zieglerville, PA. Duties include receiving requests for assistance, documenting incidents, and coordinating with officers via radio and telephone systems.

This role requires accuracy, clear communication, and the ability to work in a fast-paced environment. Entry-level training is common, with potential nights, weekends, holidays, and overtime depending on staffing and needs.