Public Safety Dispatcher — Emergency Communications

Regional 911 Intake Solutions; Bethlehem (Northampton County); On-site; USD 40,000 - 70,000; Full time

Job summary

Regional 911 Intake Solutions in Bethlehem, PA is seeking Police Dispatchers to support law enforcement operations. Dispatchers receive emergency and nonemergency requests, coordinate with officers, and maintain radio communications and records. Shifts may include nights, weekends, holidays, and overtime depending on staffing and operational needs.

A high school diploma or equivalent is commonly required. You should be able to type accurately, understand spoken information, and learn

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Ability to type accurately and communicate clearly by radio.
• Ability to learn jurisdictional geography and understand spoken information.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Multitasking

Spoken language comprehension

Education

High school diploma or GED

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Bethlehem, PA is seeking Police Dispatchers to support law enforcement operations. Dispatchers receive emergency and nonemergency requests, coordinate with officers, and maintain radio communications and records. Shifts may include nights, weekends, holidays, and overtime depending on staffing and operational needs.

A high school diploma or equivalent is commonly required. You should be able to type accurately, understand spoken information, and learn