Police Dispatch & Communications Specialist

Regional 911 Intake Solutions; Plainfield Township (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

Regional 911 Intake Solutions in Plainfield, PA, is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may combine telephone call taking, radio dispatch, and authorized records-system duties.

Dispatchers help officers understand what is happening before they arrive, requiring accurate locations, descriptions, safety information, and timely updates.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Strong typing ability and clear radio communication.
• Ability to understand spoken information and work under stress.
• Ability to learn jurisdictional geography and access to CJIS may require screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Active listening

Multitasking

Radio comms

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Plainfield, PA, is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may combine telephone call taking, radio dispatch, and authorized records-system duties.

Dispatchers help officers understand what is happening before they arrive, requiring accurate locations, descriptions, safety information, and timely updates.