Police Dispatch & Emergency Communications Specialist

Regional 911 Intake Solutions; Stewartstown (PA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Stewartstown, PA seeks Police Dispatchers to support law enforcement by taking calls, coordinating with officers, and handling radio communications. You will document incidents, locations, vehicle details, and hazards, and assign responses according to priority.

This role may involve night shifts, weekends, holidays, and overtime. A high school diploma is commonly required, with on-the-job training for entry-level positions and opportunities to advance through

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Clear radio communication

Knowledge of jurisdiction geography

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Stewartstown, PA seeks Police Dispatchers to support law enforcement by taking calls, coordinating with officers, and handling radio communications. You will document incidents, locations, vehicle details, and hazards, and assign responses according to priority.

This role may involve night shifts, weekends, holidays, and overtime. A high school diploma is commonly required, with on-the-job training for entry-level positions and opportunities to advance through