Poles Quotation & Order Specialist

McWane Ductile; Coshocton (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

McWane Ductile is seeking a Poles Quote & Order Management Coordinator to oversee quotations, verify orders, and coordinate cross-functional project execution. The role requires strong organization, communication, and ERP experience, and operates on a full-time on-site basis in Ohio.

You will manage quotes through delivery, liaise with production, shipping, and engineering, and act as the primary contact for customers. A high school diploma and 3 years of related experience are expected.

Qualifications

• High school diploma required; associate or bachelor's degree preferred.
• Excellent written and verbal communication skills.
• Experience interpreting technical documents, drawings, specifications, or engineering-related information.
• Strong organizational and time management skills.
• Experience working within ERP, order entry, or business management systems.
• Proficiency with Microsoft Office applications, including Excel and Outlook.

Responsibilities

• Analyze engineering specifications, drawings, and project documentation to develop accurate quotations.
• Review customer requirements and ensure all project specifications are captured in the quotation.
• Prepare cost estimates and pricing proposals aligned with customer requirements.
• Maintain accurate records of all quotations and revisions.
• Review approved project drawings and customer purchase orders to verify consistency with the original quotation.
• Ensure products, quantities, configurations, pricing, delivery requirements, and special instructions match approved specifications.
• Identify discrepancies between quoted products, approved drawings, and customer purchase orders.
• Requote projects when specification or drawing changes occur.
• Communicate pricing and specification differences to customers in a clear and professional manner.
• Enter and maintain accurate sales orders within company systems.
• Track projects from quotation through order completion and delivery.
• Monitor project milestones and proactively identify potential issues or delays.
• Coordinate with production, shipping, scheduling, engineering, accounting, and sales teams to ensure successful execution.
• Keep internal stakeholders informed of project status, changes, challenges, and opportunities.
• Participate in customer meetings and project review discussions as needed.
• Serve as a primary point of contact for customers regarding quotes, orders, revisions, and project status.
• Provide timely responses to customer inquiries.
• Develop positive working relationships through consistent communication and follow-through.
• Explain specification changes, drawing revisions, and pricing impacts to customers when necessary.
• Cross-train in key departmental functions to provide backup support and increase team flexibility.
• Assist team members and other departments as needed to meet customer commitments.
• Maintain a collaborative, solution-oriented approach to problem solving.

Skills

Organizational skills

Time management

Communication

MS Office

Education

High school diploma

Associate or bachelor's degree preferred

Tools

ERP systems

Excel

Outlook

Job description

McWane Ductile is seeking a Poles Quote & Order Management Coordinator to oversee quotations, verify orders, and coordinate cross-functional project execution. The role requires strong organization, communication, and ERP experience, and operates on a full-time on-site basis in Ohio.

You will manage quotes through delivery, liaise with production, shipping, and engineering, and act as the primary contact for customers. A high school diploma and 3 years of related experience are expected.