Polar Express Box Office Agent — Seasonal Ticketing

American Heritage Companies; Perris (CA); Sur place; USD 23 000 - 32 000; Temps partiel

Résumé du poste

Rail Events Productions seeks a Box Office Agent for THE POLAR EXPRESS Train Ride in Perris, CA. You will handle ticketing duties, learn Etix, and serve as the first point of contact for guests, ensuring a smooth and memorable experience.

Join a high-energy team responsible for moving guests efficiently through the ticketing area, while providing friendly, professional service and supporting cast and crew on the ground.

Qualifications

• Ability to learn the Etix Ticketing platform with efficiency.
• Strong leadership and communication skills.
• Excellent customer service skills.
• Basic computer skills.
• Must be 18 or over.
• Ability to work weekends and evenings.

Responsabilités

• Welcoming customers at the ticketing area and assisting with service needs.
• Learn and operate the Etix ticketing system; confirm reservations and punctual arrivals.
• Update customer information accurately in the system.
• Acquire knowledge of the on-board experience and event highlights for guest inquiries.
• Collaborate with the event team to maintain a positive environment for staff and guests.
• Maintain a clean and orderly ticketing area; assist in preparing first class amenities when applicable.
• Perform other duties as assigned.

Connaissances

Leadership

Customer service

Communication

Outils

Etix ticketing system

Description du poste

Rail Events Productions seeks a Box Office Agent for THE POLAR EXPRESS Train Ride in Perris, CA. You will handle ticketing duties, learn Etix, and serve as the first point of contact for guests, ensuring a smooth and memorable experience.

Join a high-energy team responsible for moving guests efficiently through the ticketing area, while providing friendly, professional service and supporting cast and crew on the ground.