Poker Room Host - Guest Experience & Cash Handling

Sandia Casino; Albuquerque (NM); On-site; USD 15,000 - 17,000; Full time

Job summary

Sandia Casino in Albuquerque, NM is seeking a Poker Host to assist the Poker Room Management by signing guests in, answering phones, delivering chips, and keeping the room clean. The role supports operations with integrity, fairness, and guest service.

The position requires high school or equivalent, cash handling experience preferred, ability to work weekends/overtime, and fluent English. A gaming license is required by the employer.

Qualifications

• High School Diploma, GED certification or equivalent.
• 1 year customer service and cashier experience preferred.
• Cash handling experience preferred.
• Must be at least 21 years of age.
• Must be able to read, write and speak English fluently.

Responsibilities

• Answer telephone calls professionally with appropriate greetings.
• Sign guests into Bravo and assist with paperwork.
• Deliver chips and assist with payouts as needed.
• Maintain accurate records and cash handling procedures.
• Adhere to internal controls and Title 31 procedures.
• Coordinate with Surveillance and Security for casino assets.

Skills

Cash handling

Customer service

English fluency

Communication

Attention to detail

Cashier test

Education

High School Diploma

Tools

10 Key calculator

Money sorters

Cage equipment

Job description

Sandia Casino in Albuquerque, NM is seeking a Poker Host to assist the Poker Room Management by signing guests in, answering phones, delivering chips, and keeping the room clean. The role supports operations with integrity, fairness, and guest service.

The position requires high school or equivalent, cash handling experience preferred, ability to work weekends/overtime, and fluent English. A gaming license is required by the employer.