Poker Floor Guest Experience Associate

Mohegan Sun; Montville (CT); On-site; USD 17,000 - 21,000; Full time

Job summary

Mohegan Sun in Montville, CT is seeking a team-oriented associate to register players in the casino's computerized seating system and help manage traffic in Poker games. You will welcome guests and support smooth operation at the tables.

The role emphasizes accurate data entry, adherence to rules, and friendly guest service in a fast-paced casino environment. Flexible shifts and a willingness to work evenings and weekends are required.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year in a guest service role.
• Must type 40 wpm and communicate clearly in English.
• Good organization and ability to multitask.

Responsibilities

• Register players in the computerized seating program.
• Manage traffic flow for Poker games.
• Announce names and tables when seats become available.
• Greet guests and promote superior guest service.

Skills

Typing 40 wpm

English skills

Guest service

Multitasking

Computer literacy

Poker rules

Education

High School Diploma

Job description

Mohegan Sun in Montville, CT is seeking a team-oriented associate to register players in the casino's computerized seating system and help manage traffic in Poker games. You will welcome guests and support smooth operation at the tables.

The role emphasizes accurate data entry, adherence to rules, and friendly guest service in a fast-paced casino environment. Flexible shifts and a willingness to work evenings and weekends are required.