Poker Brush Attendant - Poker Operations

Hard Rock Hotel & Casino Bristol; Bristol (VA); In loco; USD 2800 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits package

Flexible shifts

Descrizione del lavoro

Hard Rock Hotel & Casino Bristol seeks a Poker Dealer to greet guests, manage poker games, handle seating, buy-ins, and credits, and ensure responsible gaming. The role requires 21+ and licenses/certifications per gaming commission, with background checks and drug screening.

Shift flexibility and teamwork are essential. Candidate must maintain a safe, clean environment and coordinate with Dealers and Floor staff to service guests at all times.

Competenze

• Must have a High school diploma or equivalent.
• Prior guest service or poker experience preferred and beneficial.
• Licenses/certifications: must obtain and maintain per Federal, State, and Illinois Gaming Commission; must pass background check and drug screening; must be 21+.
• Must be able to work holidays and weekends and flexible shifts.

Mansioni

• Meet and greet guests.
• Answer calls in Poker area and respond to questions from potential players.
• Maintain waiting lists for Poker games using the Bravo system.
• Open and maintain games.
• Page players and escort to tables when seats are available.
• Provide buy-ins to players as needed.
• Perform credits and fills with Dealers.
• Transport cash and chips to/from Poker Cage as needed.
• Wash and reset decks as assigned.
• Maintain constant contact with Floor person to ensure proper guest servicing.
• Promote responsible gaming and responsible alcohol service; notify managers of concerns.

Conoscenze

Guest service

Poker experience

Flexible shifts

Formazione

High school diploma or equivalent

Strumenti

Bravo system

Descrizione del lavoro

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Essential Functions

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Meet and greet guests.
• Answer telephone in Poker area and questions from potential players.
• Maintain waiting lists for all Poker games using the Bravo system.
• Open and maintain games.
• Page players when seats are available and escort players to tables as needed.
• Provide buy-ins to players as needed.
• Perform credits and fills with Dealers.
• Transport cash and chips to and from Poker Cage as needed.
• Wash and reset decks as assigned.
• Maintain constant contact with Floor person to ensure proper servicing of guests.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Promote positive guest and team member relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Perform other duties as assigned

Education and /or Experience Requirements

(Related education and experience may be interchangeable on a year for year basis)

• High school diploma or equivalent required. Prior guest service, poker experience and/or poker certificate preferred.
• ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.
• KNOWLEDGE OF:
• Pertinent federal, state, and local laws, codes, and regulations.
• Hard Rock operations.
• Policies and procedures as well as knowledge of and ability to identify various cheating techniques.
• ABILITY TO:
• Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Solve practical problems and deal with a variety of situations.
• Be flexible to work varying shifts and time schedules as needed.

Pay Range

$2 - $25/Hourly