Poker Supervisor - Full Time

Kinsley Power Systems; Reno (NV); On-site; USD 42,000 - 60,000; Full time

Job summary

Kinsley Power Systems seeks a Poker Room Supervisor to lead hourly staff in a casino environment in Reno, NV. The role focuses on staffing, tournament coordination, and ensuring compliance with gaming regulations and internal policies.

Responsibilities include supervising dealers, managing the poker room's cash handling, tracking guest needs, and creating tournaments per TDA guidelines. Candidates must be at least 21 and hold required gaming licenses.

Qualifications

• Must understand and comply with Title 31 rules.
• Proficient with Word, PowerPoint, Excel, Bravo, and Synkros.
• Ability to read, write and communicate in English.
• Strong knowledge of poker rules and coaching ability.
• Must be 21 years of age or older.

Responsibilities

• Directly supervise and coach hourly team members.
• Maintain proper staffing levels.
• Schedule dealer team breaks and table assignments.
• Report issues to Poker Manager.
• Supervise waitlist, player tracking, dealer taps, room procedures.
• Create and manage poker tournaments per TDA guidelines.
• Ensure compliance with state and federal regulations.
• Manage poker room cash handling, banks, chip distribution.
• Update poker reports daily and distribute results.
• Ensure poker room cleanliness and safety controls.
• Other duties as assigned.

Skills

Poker rules

Reporting

Office software

Communication

English proficiency

Team supervision

Multi-tasking

Physical stamina

Decision making

21+ age

Tools

Bravo

Synkros

Excel

PowerPoint

Word

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

• Directly supervise and coach hourly team members.
• Maintain proper staffing levels.
• Schedule dealer team breaks and table assignments.
• Report all room, staffing, guest, or dealer needs directly to Poker Manager.
• Supervise and manage waitlist, player tracking, dealer tap ins, and general room procedures.
• Create, enroll, start, supervise, pay, and close poker tournaments according to TDA guidelines.
• Assures compliance with all applicable laws, regulations, policies and rules including but not limited to State Poker regulations and company policies and procedures.
• Assures compliance with Federal regulations including IRS as well as interacts with state gaming regulatory commission as needed.
• Investigates and resolves guest complaints and issues.
• Implements and enforces all departmental and organizational policies, rules and procedures during the events and games.
• Manage and control poker and dealer banks, cash handling, chip fills, chip running and distribution.
• Record, report, and verify payment for all room promotions.
• Update, print, control, and distribute poker reports daily.
• Manage and update poker room MTL and CTR.
• Provide accurate accounting of guest hourly play.
• Maintain and supervise food and drink safety controls for poker room.
• Run food and ice to and from room.
• Ensure cleanliness of poker room.
• Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES

• Must have an understanding of and comply with all Title 31 rules and regulations.
• Computer skills with the ability to navigate, update, and create reports on Word, PowerPoint, Excel, Bravo, and Synkros.
• Listen and respond to guest and team member inquiries in a positive and professional manner.
• Read, speak and understand the English language in order to communicate with guests and team members.
• Strong knowledge of all poker rules and regulations, along with, the ability to easily coach these rules and regulations to both guests and team members when needed.
• Multi-task while maintaining a calm and pleasant demeanor towards guests and team members.
• Ability of simple reading, writing, math, and task completion skills is required.
• Must have the following skills: compiling, coordination, analyzing, supervising, instructing, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

EDUCATION and/or EXPERIENCE

• 1 year previous dealing experience and supervisory experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

CERTIFICATES AND LICENSES

• Must be able to maintain appropriate Gaming License & Alcohol Awareness card.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly standing, walking, bending over, occasionally sitting, reaching overhead, crouching, and kneeling during the duration of their shift.
• Must be able to lift/carry 25lbs or less constantly occasionally.
• The team member will constantly have repetitive use of both hands and require constant light and firm/strong grasping motions. Finger dexterity of both hands will be constantly required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around moving objects, computer equipment, electrical devices, and other mechanical devices.
• The noise level in the work environment is loud.
• Team Member may be exposed to dirt/dust, odor, and/or secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.