Experienced Table Games Dealer

Hard Rock Casino Rockford; Rockford (IL); On-site; USD 17,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Casino Rockford is seeking a Table Games Dealer to deliver superior service while maintaining the integrity of the games. You will deal assigned games, explain rules, and actively build guest relations while mentoring teammates.

Responsibilities include handling all monies accurately, ensuring game security, and delivering top-tier guest service in a dynamic casino environment. A High School Diploma is required, Blackjack dealing proficiency, and the ability to work holidays and

Qualifications

• High School Diploma required.
• Two years of casino dealer experience preferred.
• Must obtain and maintain licenses/certifications per state requirements.

Responsibilities

• Deal table games on assigned shift per policy and procedures.
• Create guest atmosphere and build guest relations; mentor team members.
• Handle all monies accurately in games and ensure security of bets.

Skills

Customer service

Guest relations

Blackjack dealing

Verbal communication

Problem solving

Education

High School Diploma

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY:

Under the direction of the Floor Supervisor, a Dealer responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for the delivery of Customer Service standards, while maintaining the integrity of the games.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Performs the functions of a Table Games Dealer on an assigned shift
• Responsible for dealing an assigned game in accordance with established policy and procedures
• Creates an atmosphere for guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
• Provides game security and protects Company assets by always facing games and being able to recreate bets/situations when necessary.
• Responsible for handling all monies (bankrolls, payoffs, come and prop bets, making change and check handling) accurately in games.
• Able to verbalize all aspects of the game including answering questions regarding other games and the property.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

High School Diploma required.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.) :

• Must be able to deal Blackjack with a high level of proficiency. Two years of Casino Dealer experience preferred.
• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

KNOWLEDGE OF:

• Pertinent federal, state, and local laws, codes, and regulations.
• Hard Rock operations.
• Policies and procedures as well as knowledge of and ability to identify various cheating techniques.

ABILITY TO:

• Effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Solve practical problems and deal with a variety of situations.
• Be flexible to work varying shifts and time schedules as needed.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Pay Range:

$2 - $25/