Podiatry Appointment Coordinator

Lumina Healthcare Llc; Stockton (CA); On-site; USD 25,000 - 29,000; Full time

Job summary

Lumina Healthcare in Stockton, CA is seeking a full-time Podiatry Appointment Scheduler to manage patient communications, schedule visits, verify insurance, and discuss treatment plans. This role emphasizes accurate data handling, insurance estimates, and ongoing support for both patients and care teams.

The position requires strong communication skills, comfort with basic computer tasks, and a patient-focused approach to service excellence in a healthcare setting.

Qualifications

• Some scheduling experience is preferred but not required.
• Excellent communication and customer service skills.
• Familiar with basic computer usage required for online training, patient record access and email.

Responsibilities

• Answer patient calls, emails, and questions, including finding insurance estimates.
• Schedule patient visits and answer pre-visit questions, including billing.
• Confidentially manage patient accounts.
• Discuss cost of service, insurance coverage, and payment options with the patient.
• Work as a team player to ensure each patient receives the best service possible.
• Get prior authorizations for procedures.
• Scan documents into patient account.
• Assist care team with setting goals for quality assurance and best practices.
• Provide community resources and referrals for continuing care.
• Manage, handle and review relevant paperwork.
• Provide administrative support to clinical staff.
• Insurance verification and frequencies with various entities.

Skills

Scheduling experience

Job description

Lumina Healthcare in Stockton, CA is seeking a full-time Podiatry Appointment Scheduler to manage patient communications, schedule visits, verify insurance, and discuss treatment plans. This role emphasizes accurate data handling, insurance estimates, and ongoing support for both patients and care teams.

The position requires strong communication skills, comfort with basic computer tasks, and a patient-focused approach to service excellence in a healthcare setting.