Podiatry Appointment Scheduler

Advantage Surgical and Wound Care; El Segundo (CA); On-site; USD 24,562 - 28,929; Full time

Job summary

Lumina Healthcare is seeking a Full-Time Podiatry Appointment Scheduler to join our team in Stockton, CA. This role coordinates patient communications, appointment scheduling, and insurance verification while supporting clinical staff.

Responsibilities include data entry, answering inquiries, and assisting with treatment plan discussions, cost of service, and payment options. A strong emphasis on accuracy, customer service, and teamwork is required to deliver high-quality patient care.

Qualifications

• Some scheduling experience preferred but not required.
• Excellent communication and customer service.
• Familiar with basic computer usage for online training, patient record access and email.

Responsibilities

• Manage patient communications and scheduling of appointments.
• Verify insurance and discuss treatment plans with patients.
• Confidentially manage patient accounts and scheduling-related documents.
• Answer calls and emails, including insurance estimates and pre-visit questions.
• Get prior authorizations for procedures and scan documents into patient records.

Skills

Scheduling experience

Communication

Computer skills

Multitasking

Scheduling systems

Insurance verification

Job description

Job Details

Salary Range: $17.83 - $21.00 Hourly

Lumina Healthcare has an exciting opportunity for a Full‑Time Podiatry Appointment Scheduler to work at our office in Stockton, CA. Qualified candidates will manage communication between patients, family members, care providers, and other health care institutions. Their duties include scheduling appointments, verifying insurance, and discussing patient treatment plans.

Responsibilities

• Perform analytical and data entry tasks.
• Answer patient calls, emails, and questions, including finding insurance estimates.
• Confidentially manage patient accounts.
• Schedule patient visits and answer pre‑visit questions, including billing.
• Ensure compliance with professional standards and regulatory requirements.
• Provide patient consultations and recommended treatments.
• Discuss cost of service, insurance coverage, and payment options with the patient.
• Work as a team player to ensure each patient receives the best service possible.
• Get prior authorizations for procedures.
• Scan documents into patient account.
• Assist care team with setting goals for quality assurance and best practices.
• Provide community resources and referrals for continuing care.
• Manage, handle and review relevant paperwork.
• Provide administrative support to clinical staff.
• Perform insurance verification and process with various entities.

Qualifications

• Some scheduling experience is preferred but not required.
• Excellent communication and customer service skills.
• Familiar with basic computer usage required for online training, patient record access and email.

Skills & Experience

• Ability to manage multiple tasks and priorities.
• Knowledge of scheduling systems and insurance verification processes.

Company

Our experienced Dentists and Podiatrists perform rounds in Skilled Nursing Facilities, providing dental care to residents of post‑acute rehab settings, nursing homes, skilled nursing facilities, assisted living facilities, and long‑term acute care hospitals.

Physical and Mental Demands

• Frequent standing, walking, sitting for extended periods.
• Frequent bending and reaching.
• Able to lift and carry 15 pounds without accommodation.