PMO Project Administrator & Operations Lead

DDI Global; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

DDI Global is seeking a Project Administrative Associate to support PMO-driven programs from setup through reporting and invoicing. You will handle onboarding, project coordination, scheduling, and administration of leadership assessments within DDI's platform, ensuring data quality and timely delivery.

Ideal candidates will manage multiple accounts, maintain accurate documentation, and collaborate across teams to deliver a consistent, responsive customer experience while adapting to changing

Qualifications

• High attention to detail and the ability to manage large volumes of data, scheduling tasks, recurring workflows, and deadline-sensitive deliverables.
• Experience with Microsoft Office, SharePoint, and scheduling tools.
• Ability to adapt as priorities shift across multiple complex customer workflows.
• Strong communication and follow-through, with the ability to coordinate across functions and provide proactive support.

Responsibilities

• Own daily operational intake and mailbox management for assessments, feedback scheduling, customer and participant questions, workflow triggers, issue routing, and follow-through.
• Administer leadership assessment and feedback programs through DDI's platform from setup to report generation with quality controls.
• Maintain participant data, rosters, and reports; create, quality-check, and distribute outputs for customers.
• Maintain trackers and documentation for complex programs and migrations; monitor dependencies, risks, and escalate issues early.
• Support platform migrations, integrations, and implementation workstreams for large customers and new product launches.

Skills

Attention to detail and data handling

Microsoft Office

SharePoint

Scheduling tools

Cross-functional collaboration

Strong communication

Confidentiality

Tools

Microsoft Office

SharePoint

Scheduling tools

Job description

DDI Global is seeking a Project Administrative Associate to support PMO-driven programs from setup through reporting and invoicing. You will handle onboarding, project coordination, scheduling, and administration of leadership assessments within DDI's platform, ensuring data quality and timely delivery.

Ideal candidates will manage multiple accounts, maintain accurate documentation, and collaborate across teams to deliver a consistent, responsive customer experience while adapting to changing