Position Overview:
The Director of PMO will report directly to the Chief Operating Officer (COO) and will be responsible for creating, implementing, and managing EMPEQ’s Project Management Office. This leader will develop and oversee project management standards, ensure the successful delivery of high-priority initiatives, and drive cross-functional alignment. The ideal candidate will have extensive experience in SaaS project management, program execution, and operational efficiency in both commercial and federal markets.
Key Responsibilities:
PMO Strategy and Leadership
- Establish the PMO, defining processes, methodologies, and tools to ensure consistent and effective project execution.
- Develop and maintain a governance framework to provide structure, accountability, and transparency across all projects.
- Regularly report on project portfolio health, risks, and opportunities to the COO and executive leadership team.
Portfolio and Program Management
- Oversee the enterprise-wide project portfolio, ensuring alignment with EMPEQ’s strategic objectives and operational priorities.
- Manage high-impact programs, projects, and RFPs, balancing resources, timelines, and risks to ensure successful outcomes.
- Lead prioritization efforts to focus on the most critical projects and initiatives.
Operational Efficiency and Improvement
- Drive continuous improvement in project management practices to enhance speed, quality, and scalability.
- Implement and optimize tools for project tracking, reporting, and collaboration (e.g., Jira, Asana, MS Project).
- Establish and track performance metrics to evaluate project success, team productivity, and PMO impact.
Cross-Functional Collaboration
- Partner with product, engineering, sales, and customer experience teams to ensure seamless execution of strategic initiatives.
- Act as a central point of coordination for large-scale, cross-functional projects.
- Mentor and support project managers and other team members, fostering a culture of accountability and excellence.
Federal and Commercial Expertise
- Adapt project management practices to address the unique requirements of federal and commercial markets.
- Ensure compliance with federal standards, including security protocols, reporting requirements, and contract deliverables.
- Build relationships with key stakeholders, ensuring alignment and trust throughout project lifecycles.
Qualifications:
- Experience: 10+ years of project management experience, with at least 5 years in a leadership role. SaaS and/or software experience is essential, with a strong preference for candidates who have worked in both commercial and federal environments.
- Leadership: Proven ability to lead and inspire cross-functional teams, driving accountability and operational excellence.
- Technical Skills: Proficiency with project management platforms (e.g., Jira, Asana, MS Project) and methodologies (e.g., Agile, Scrum, Waterfall).
- Operational Acumen: Strong analytical and problem-solving skills, with a focus on aligning operations with strategic priorities.
- Education: Bachelor’s degree in Project Management, Business Administration, or a related field is preferred; PMP or equivalent certification is required.
Preferred Qualifications:
- Experience in federal contracting and compliance.
- Expertise in scaling PMOs in high-growth SaaS or software companies.
- Demonstrable and successful experience with complex RFP management.
- Background in risk management, change management, and organizational transformation.
- Strong team player.
- Humble, confident, good-listener, detail-oriented, excellent organizational skills, ability to successfully lead projects and manage stakeholders, and works well with others.