PM&R Medical Administrative Assistant

U.S. Department of Veterans Affairs; Minneapolis (MN); On-site; USD 54,000 - 70,000; Full time

Job summary

Advanced Medical Support Assistant - Physical, Medicine and Rehab in Minneapolis VA Health Care System provides essential administrative support within the PM&R department, handling calls, directing patients, scheduling appointments, managing consults, and maintaining supplies. The role follows clinic scheduling rules, communicates via email and phone, and supports daily operations.

Work hours are Mon-Fri 7:30 am–4:00 pm; telework is not available.

Qualifications

• Administrative support in PM&R/rehabilitation department.
• Handles telephone messages, directs patients and visitors, schedules appointments.
• Maintains supplies; supports clinic/program operations and data gathering.

Responsibilities

• Sets and adjusts short-term priorities; ensures timely workload completion.
• Promotes team building and improves business practices.
• Manages consults, insurance capture, electronic wait lists, recalls and reports; uses email and verbal communication.

Job description

Advanced Medical Support Assistant - Physical, Medicine and Rehab in Minneapolis VA Health Care System provides essential administrative support within the PM&R department, handling calls, directing patients, scheduling appointments, managing consults, and maintaining supplies. The role follows clinic scheduling rules, communicates via email and phone, and supports daily operations.

Work hours are Mon-Fri 7:30 am–4:00 pm; telework is not available.