PM Hotel Bell Attendant / CDL Driver - FULL TIME

Elvis Presley Enterprises; Memphis (TN); On-site; USD 28,000 - 34,000; Full time

Job summary

Elvis Presley Enterprises operates The Guest House at Graceland, and this PM role supports front desk/guest services. Shifts run 4pm–12:30am with weekends, holidays, and overtime as needed, offering $20.00 per hour plus tips.

Duties include transporting luggage, guiding guests to rooms, and ensuring high-quality service throughout the stay. Role requires a clean driving record, valid CDL or equivalent license, and the ability to pass a background check and DOT drug test.

Qualifications

• Knowledge of hotel services and amenities.
• Must have a good driving record and be 21+ years old.
• Background check and pre-employment drug test required.

Responsibilities

• Transport guest luggage to/from guest rooms.
• Escort guests to rooms and inform them of hotel services.
• Attend to immediate needs of guests and follow through during stay.
• Maintain knowledge of all hotel services and amenities.
• Communicate politely, handle questions and complaints, assist with luggage.
• Inspect shuttles and report issues.
• Deliver excellent guest service.
• Perform other duties as assigned.

Skills

Guest services

Communication

Safety awareness

Tools

CDL license

Job description

Job Description:

This is a position located in the Front Office/Guest Services Department at The Guest House at Graceland having working hours 4pm- 12:30 am and flexible days to include weekends, holidays, and overtime as required according to the business needs of the hotel. This PM position has a $20.00 per hour + tips rate of pay.

RESPONSIBILITIES:

• Transport guest luggage to/from guest rooms.


• Escort guests to rooms and inform guests of all hotel services and features.


• Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay.


• Must have a thorough knowledge of all hotel services and amenities.


• When driving, maintain constant contact with the hotel contact person and keep track of passenger pickups and drop-offs, as necessary.


• When passengers have questions, respond in a polite and friendly manner, deal with any complaints, and help with luggage as needed.


• Inspect shuttles and report any issues.


• Excellent guest service skills required


• Other duties as assigned

PHYSICAL REQUIREMENTS:

Ability to stoop and reach; ability to sit for long periods of time; ability to climb stairs/ A good clear speaking voice is essential; must have 20/20 or near 20/20 vision with or without corrective lenses; must have a good driving record; must be able to ascend and descend shuttle without ramp and the ability to hold and lock down wheelchair. Frequently required to lift heavy bags up to 75 lbs.

SPECIAL REQUIREMENTS:

Work in a no smoking area; uniform is required; a valid CDL driver’s license or equivalent is required; must be twenty-one (21) years of age; a good driving record is required.

CONDITIONS OF EMPLOYMENT:

Work flexible hours, evening, holiday, and overtime as required; must be able to use a hand-held radio; must be able to pass a physical and drug test according to DOT.

Must be able to pass a background check and pre-employment drug test.

We are an equal opportunity employer.

This position will remain open until filled.