Full-Time Bellperson & Shuttle Driver – Memphis Hotel

Graceland, Inc.; Memphis (TN); Vor Ort; USD 16.531 - 27.552; Vollzeit

Zusammenfassung

The Guest House at Graceland in Memphis, TN is seeking a full-time Hotel Bellperson/Shuttle Driver to support guests and shuttle operations. You will assist with luggage, escort guests, and provide information on hotel services while representing Graceland with southern hospitality.

Role requires flexible hours, including weekends and evenings, and a CDL with Passenger or F endorsement. Benefits after a 60-day introductory period; DOT compliance is required.

Qualifikationen

• Previous hospitality experience preferred.
• Valid driver’s license required (CDL with P or F endorsement).
• Ability to work flexible hours, including weekends/evenings.

Aufgaben

• Transport guest luggage to/from guest rooms.
• Escort guests to rooms and explain hotel services.
• Attend to guests’ needs during arrival and stay.
• Maintain knowledge of hotel services and amenities.
• Coordinate pickups/drop-offs with front desk.
• Assist with luggage and respond to questions as needed.
• Inspect shuttles and report issues.
• Additional duties as assigned.

Kenntnisse

Guest service

Luggage handling

Communication

Driving safety

Jobbeschreibung

Job Description:

This is a full-time position allowed to accept tips in addition to the hourly rate. (CDL with P endorsement) P.M. Shift 4:00 p.m. - 12:30 a.m. $20.00 per hour rate of pay + tips.

This role is located in the Guest Services Department at The Guest House at Graceland having variable/flexible working hours/days to include weekends, evenings, holidays, and overtime as required according to the business needs of the hotel. Benefits offered after successful completion of (sixty) 60 day introductory period. This is a promotional opportunity and is an internal/external recruitment.

RESPONSIBILITIES: Under the supervision of the Front Office Manager of The Guest House at Graceland:

• Transport guest luggage to/from guest rooms.
• Escort guests to rooms and inform guests of all hotel services and features.
• Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay.
• Must have a thorough knowledge of all hotel services and amenities.
• When driving, maintain constant contact with the hotel contact person and keep track of passenger pickups and drop-offs, as necessary.
• When passengers have questions, respond in a polite and friendly manner, deal with any complaints, and help with luggage as needed.
• Inspect shuttles and report any issues.
• Excellent guest service skills required
• Other duties as assigned

PHYSICAL REQUIREMENTS: Ability to stoop and reach; ability to sit for long periods of time; ability to climb stairs/ A good clear speaking voice is essential; must have 20/20 or near 20/20 vision with or without corrective lenses; must have a good driving record; must be able to ascend and descend shuttle without ramp and the ability to hold and lock down wheelchair. Frequently required to lift heavy bags up to 75 lbs. consistently throughout the shift.

SPECIAL REQUIREMENTS: Work in a no smoking area; uniform is required; a valid CDL driver’s license with Passenger Endorsement is required; must be twenty-one (21) years of age; a good driving record is required. DOT certification is also required with CDL.

CONDITIONS OF EMPLOYMENT: Work flexible hours, evening, holiday, and overtime as required; must be able to use a hand-held radio; must be able to pass a physical and drug test according to DOT.

APPLICATION PROCESS: Please complete an application online at www.graceland.com/careers. Must be able to pass a background check and pre-employment drug test. We are an equal opportunity employer. This position will remain open until filled.