Plumbing Service Technician — Growth & Flexible Hours

rodenhiserhomeservicesinc; Holliston (MA); On-site; USD 55,000 - 125,000; Full time

Benefits offered by this job

Health & Wellness

Time Off

401(k) match

Career development

Product discounts

Job summary

Rodenhiser Home Services in Holliston, MA is seeking a licensed plumber to diagnose and repair plumbing systems and guide customers toward informed buying decisions.

Responsibilities include completing residential service calls, establishing rapport, asking lifestyle questions to troubleshoot heating and cooling, educating customers on finance options and maintenance plans, mentoring apprentices, and maintaining a clean, organized job site.

Qualifications

• Must hold at least one state license or certification.
• Strong communication and problem-solving skills.
• Willingness to train and mentor apprentices.

Responsibilities

• Diagnose and repair plumbing systems and guide customers to informed buying decisions.
• Complete residential service calls within their current area of expertise.
• Establish customer rapport to instill confidence in team and sell the right products and services.
• Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Ability to exceed minimum KPI goal.
• Successfully complete follow up calls.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Maintain a clean, organized job site and well inventoried truck.

Skills

Licensed plumber

Customer communication

Sales ability

Problem solving

Driver's license

Job description

Rodenhiser Home Services in Holliston, MA is seeking a licensed plumber to diagnose and repair plumbing systems and guide customers toward informed buying decisions.

Responsibilities include completing residential service calls, establishing rapport, asking lifestyle questions to troubleshoot heating and cooling, educating customers on finance options and maintenance plans, mentoring apprentices, and maintaining a clean, organized job site.