Plumbing Service Technician

Streamline Services INC; Durham (NC); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Bonuses

401k 3% match

Health insurance

Paid time off

Birthday day off

Company truck

Phone and tablet

Uniforms provided

Tools purchase program

Training & mentorship

Community involvement

Job summary

Streamline Services INC in Durham, NC is seeking a skilled residential plumber who can diagnose problems, perform repairs, and communicate clearly with customers to build lasting relationships. You will inspect, diagnose, repair, and replace, manage work with dispatch, keep the company truck tidy, and participate in rotating on-call shifts with additional pay.

We value dependability, positivity, and a willingness to learn, with competitive pay, strong benefits, and opportunities for growth

Qualifications

• 1-3 years of residential plumbing experience.
• Exceptional communicator with strong customer service.
• Able to lift up to 50 lbs and handle physical demands; clean driving record; familiarity with Service Titan is a plus.

Responsibilities

• Be the Expert Guide: Inspect, diagnose, repair, and replace; translate issues into clear options for customers.
• Master the Flow: Manage work efficiently, keep records, and stay in touch with dispatch.
• Keep It Polished: Maintain a clean, stocked company truck as your on-the-go office.
• Be Ready: Participate in rotating on-call schedule with extra pay for after-hours emergencies.
• Embrace the Culture: Be Dependable, Positive, Eager to Learn, Humble, Process Driven, and Dedicated.

Skills

Residential plumbing

Customer service

Physical fitness

Driving

Tools

Service Titan

Job description

Description

We're not your typical Home Services company. At Streamline Services, we're a tight-knit team driven by our shared core values and a genuine love for what we do. If you're a plumber looking for a place where your hard work is appreciated, your manager invests in you, and your birthday is a paid holiday, then you've found your home!

What You'll Be Doing

This role is all about expertise and people skills. We need a professional who can diagnose plumbing problems, perform flawless repairs, and, most importantly, build lasting relationships with our customers.

• Be the Expert Guide: Inspect, diagnose, repair, and replace. You'll translate complex issues into clear options, guiding customers to confident decisions.
• Master the Flow: Efficiently manage your work, maintain accurate records, and keep in close communication with our dispatch team.
• Keep It Polished: Ensure your company vehicle is clean and stocked—it's your office on wheels!
• Be Ready When We Need You: Participate in our rotating on-call schedule to handle after-hours emergency calls, with extra pay for your time.
• Embrace the Culture: Commit to being Dependable, Positive, and Eager to Learn, Humble, Process Driven, and Dedicated—these aren't just words; they're how we operate every day.

Requirements

You're a Great Fit If:

• You have 1-3 years of residential plumbing experience.
• You're an exceptional communicator with top-notch customer service skills.
• You can lift up to 50 lbs and handle the physical demands of the job (confined spaces, various environments).
• You have a clean driving record and are ready to jump into our systems (Service Titan experience is a plus!).

Your Unbeatable Benefits Package

• Competitive Base Pay paired with Performance Bonuses that offer unlimited earning potential.
• 401k with a 3% Company Match.
• 100% Employer-Paid Medical and Dental Insurance.
• 2 Weeks PTO and 6 Holidays.
• Special Paid Day Off for your Birthday and a loved one's birthday!
• Fully Stocked, Take-Home Company Truck.
• Company Phone and Tablet.
• 8 Paid Uniforms.
• Tool Purchase Program.
• Bi-Weekly Paid Training and dedicated 1:1 time with your Manager.
• A supportive team that celebrates success and gives back to the community!

Equal Employment Opportunity Statement:

Streamline Services is an equal-opportunity employer.

We are committed to creating a diverse and inclusive work environment and are proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.