Plumbing Service Technician

Lancaster Plumbing Services; East Petersburg (Lancaster County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

NO OVERNIGHT ON-CALL

Company-supplied work truck

New technology including an iPad

Employee appreciation activities

Short‑term disability

Paid time off including vacation and 6

401k Plan with company match

Paid training

Job summary

A local plumbing service provider in East Petersburg is searching for a skilled Service Plumbing Technician. In this role, you'll install, repair, and maintain plumbing systems for residential clients. The ideal candidate should possess a high school diploma, complete a plumbing apprenticeship, and have at least 2 years of experience. You will be part of a committed team, ensuring exceptional customer service while enjoying benefits like medical insurance, paid time off, and no overnight on-call duties.

Qualifications

• Minimum 2 years experience as a service plumber.
• Strong knowledge of plumbing systems and equipment.
• Must maintain a clean driving record.

Responsibilities

• Install, repair, and maintain residential plumbing systems.
• Diagnose and troubleshoot plumbing issues.
• Collaborate with team members to ensure timely completion of projects.
• Communicate with clients to understand their plumbing needs.
• Follow safety procedures and regulations
• Maintain a clean company vehicle and inventory
• Complete digital invoices and estimates using Service Titan
• Support a limited on-call schedule

Skills

Excellent problem-solving skills

Strong communication and customer service skills

Ability to work independently and as part of a team

Teamwork

Independence

Education

High school diploma or equivalent

Completion of a plumbing apprenticeship program or equivalent experience

Tools

Service Titan software

Job description

We are seeking a skilled Service Plumbing Technician to join our team. As a Service Plumber, you will install, repair, and maintain plumbing systems for residential clients. The ideal candidate will have a strong work ethic, excellent problem-solving skills, and a commitment to providing exceptional customer service.

Responsibilities:

• Install, repair, and maintain residential plumbing systems
• Diagnose and troubleshoot plumbing issues
• Collaborate with team members to ensure timely completion of projects
• Communicate with clients to understand their plumbing needs and provide solutions
• Follow safety procedures and regulations at all times
• Keep your company truck clean, inside and out
• Keep your truck inventory up to date
• Properly complete digital invoices and estimates. We use Service Titan, a leading software in the industry
• Have and maintain a clean driving record
• Maintain a clean and professional appearance
• Provide a 5-star customer service experience
• Participate in company‑provided training, allowing you to grow and develop as a professional
• Join a limited on‑call schedule

Benefits:

• Medical insurance starts on the 1st of the month
• Dental insurance
• Vision insurance
• Life insurance paid by the company
• Short‑term disability
• Paid time off - including vacation and 6 holidays
• 401k Plan with a company match
• Paid training

Perks:

• NO OVERNIGHT ON-CALL! Yes, you read that right...we respect and want you to have a life outside of work.
• Experienced, highly knowledgeable managers to support your success
• Company-supplied, take it home at night, super‑cool company truck
• New technology, including iPad & access to integrated software, Service Titan
• Referral program
• Locally owned and family‑operated company since 1904
• Employee appreciation activities & events throughout the year

Requirements

• High school diploma or equivalent
• Completion of a plumbing apprenticeship program or equivalent experience
• Minimum 2 years experience as a service plumber
• Strong knowledge of plumbing systems and equipment
• Excellent problem‑solving skills
• Ability to work independently and as part of a team
• Strong communication and customer service skills