Plumbing Service Technician

Lancaster Plumbing Heating Cooling & Electrical; East Petersburg (Lancaster County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

NO OVERNIGHT ON-CALL!

Experienced, highly knowledgeable managers to support your success

Company-supplied, take it home at night, super-cool company truck

New technology, including iPad & access to integrated software

Referral program

Employee appreciation activities & events throughout the year

Job summary

Lancaster Plumbing Heating Cooling & Electrical is seeking a skilled Service Plumbing Technician to manage installations, repairs, and maintenance of residential plumbing systems. Candidates should have a minimum of 2 years of experience and a strong commitment to providing exceptional customer service.

Key qualifications include a high school diploma, completion of a plumbing apprenticeship, and strong problem-solving skills. The position offers various benefits including medical, dental, and a 401k plan with company match.

Join a locally owned company that values work-life balance and employee development.

Qualifications

• Minimum 2 years experience as a service plumber.
• Completion of a plumbing apprenticeship program or equivalent experience required.

Responsibilities

• Install, repair, and maintain residential plumbing systems.
• Diagnose and troubleshoot plumbing issues.
• Communicate with clients to understand their plumbing needs.

Skills

Strong knowledge of plumbing systems and equipment

Excellent problem-solving skills

Strong communication and customer service skills

Ability to work independently and as part of a team

Education

High school diploma or equivalent

Completion of a plumbing apprenticeship program or equivalent experience

Tools

Service Titan

Job description

Description

We are seeking a skilled Service Plumbing Technician to join our team. As a Service Plumber, you will install, repair, and maintain plumbing systems for residential clients. The ideal candidate will have a strong work ethic, excellent problem-solving skills, and a commitment to providing exceptional customer service.

Responsibilities

• Install, repair, and maintain residential plumbing systems


• Diagnose and troubleshoot plumbing issues


• Collaborate with team members to ensure timely completion of projects


• Communicate with clients to understand their plumbing needs and provide solutions


• Follow safety procedures and regulations at all times


• Keep your company truck clean, inside and out


• Keep your truck inventory up to date


• Properly complete digital invoices and estimates. We use Service Titan, a leading software in the industry


• Have and maintain a clean driving record


• Maintain a clean and professional appearance


• Provide a 5-star customer service experience


• Participate in company-provided training, allowing you to grow and develop as a professional


• Join a limited on-call schedule

Benefits

• Medical insurance starts on the 1st of the month


• Dental insurance


• Vision insurance


• Life insurance paid by the company


• Short-term disability


• Paid time off - including vacation and 6 holidays


• 401k Plan with a company match


• Paid training

Perks

• NO OVERNIGHT ON-CALL! Yes, you read that right...we respect and want you to have a life outside of work.


• Experienced, highly knowledgeable managers to support your success


• Company-supplied, take it home at night, super-cool company truck


• New technology, including iPad & access to integrated software, Service Titan


• Referral program


• Locally owned and family-operated company since 1904


• Employee appreciation activities & events throughout the year

Requirements

• High school diploma or equivalent


• Completion of a plumbing apprenticeship program or equivalent experience


• Minimum 2 years experience as a service plumber


• Strong knowledge of plumbing systems and equipment


• Excellent problem-solving skills


• Ability to work independently and as part of a team


• Strong communication and customer service skills