HVAC Service Technician

Streamline Plumbing and Electric, Inc.; Durham (NC); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Performance bonuses

401k with company match

Medical and dental insurance

PTO and holidays

Birthday day off

Company truck

Phone and tablet

Uniforms provided

Tool purchase program

Training with manager

Job summary

Streamline Services in Durham, NC is seeking an HVAC technician who can diagnose heating and cooling problems, perform repairs, and build lasting relationships with customers.

You will inspect, diagnose, repair, and maintain residential HVAC systems, translating issues into clear options and guiding customers to confident decisions. You’ll also manage your work, keep accurate records, and stay in close contact with dispatch.

Qualifications

• You have 1-3 years of residential HVAC service experience.
• You are an exceptional communicator with top-notch customer service skills.
• You can lift up to 50 lbs and handle physical job demands.
• EPA 608 certification is required.

Responsibilities

• Inspect, diagnose, repair, and maintain residential HVAC systems.
• Translate issues into clear options and guide customers to decisions.
• Manage work, maintain records, and communicate with dispatch.
• Keep the company vehicle clean and stocked for the job.
• Participate in rotating on-call schedule.

Skills

Customer service

Communication

HVAC service experience

Tools

ServiceTitan

Job description

Description

We're not your typical Home Services company. At Streamline Services, we're a tight-knit team driven by our shared core values and a genuine love for what we do. If you're an HVAC tech looking for a place where your hard work is appreciated, your manager invests in you, and your birthday is a paid holiday, then you've found your home!

What You'll Be Doing

This role is all about expertise and people skills. We need a professional who can diagnose heating and cooling problems, perform flawless repairs, and, most importantly, build lasting relationships with our customers.

• Be the Expert Guide: Inspect, diagnose, repair, and maintain residential HVAC systems. You'll translate complex issues into clear options, guiding customers to confident decisions.
• Master the Flow: Efficiently manage your work, maintain accurate records, and keep in close communication with our dispatch team.
• Keep It Polished: Ensure your company vehicle is clean and stocked—it's your office on wheels!
• Be Ready When We Need You: Participate in our rotating on-call schedule
• Embrace the Culture: Commit to being Dependable, Positive, and Eager to Learn, Humble, Process Driven, and Dedicated—these aren't just words; they're how we operate every day.

Requirements

You're a Great Fit If:

• You have 1-3 years of residential HVAC service experience.
• You're an exceptional communicator with top-notch customer service skills.
• You can lift up to 50 lbs and handle the physical demands of the job (attics, crawl spaces, rooftops, various environments).
• You have a clean driving record and are ready to jump into our systems (Service Titan experience is a plus!).
• EPA 608 certification required.

Your Unbeatable Benefits Package

• Competitive Base Pay paired with Performance Bonuses that offer unlimited earning potential.
• 401k with a 3% Company Match.
• 100% Employer-Paid Medical and Dental Insurance.
• 2 Weeks PTO and 6 Holidays.
• Special Paid Day Off for your Birthday and a loved one's birthday!
• Fully Stocked, Take-Home Company Truck.
• Company Phone and Tablet.
• 8 Paid Uniforms.
• Tool Purchase Program.
• Bi-Weekly Paid Training and dedicated 1:1 time with your Manager.
• A supportive team that celebrates success and gives back to the community!

Equal Employment Opportunity Statement: Streamline Services is an equal-opportunity employer. We are committed to creating a diverse and inclusive work environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.