Plumbing Service Technician

Streamline Plumbing and Electric, Inc.; Durham (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401k with company match

Medical and dental insurance

Paid time off

Birthday paid day off

Company truck

Company phone and tablet

Uniforms provided

Tools purchase program

Paid training

Supportive team

Job summary

Streamline Services in Durham, NC is seeking an experienced plumber who can diagnose problems, perform repairs, and build lasting relationships with customers. This role emphasizes expert guidance, reliable communication, and a commitment to high workmanship.

You'll work to manage jobs efficiently, maintain records, and stay aligned with dispatch while enjoying a benefits package including health coverage, a 401k match, PTO, and a company truck.

Qualifications

• 1-3 years of residential plumbing experience.
• Exceptional communication and customer service skills.
• Capable of lifting up to 50 lbs and handling physical job demands.
• Clean driving record; Service Titan experience is a plus.

Responsibilities

• Be the Expert Guide: Inspect, diagnose, repair, and replace while translating issues into clear options for customers.
• Master the Flow: Manage work efficiently, keep accurate records, and stay in close contact with dispatch.
• Keep It Polished: Maintain a clean, stocked company vehicle.
• Be Ready When We Need You: Participate in rotating on-call shifts with extra pay for after-hours calls.
• Embrace the Culture: Demonstrate dependability, positivity, eagerness to learn, humility, process‑driven, and dedication.

Skills

Customer service

Communication

Residential plumbing

Problem diagnosis

Tools

Service Titan

Job description

Description

We're not your typical Home Services company. At Streamline Services, we're a tight-knit team driven by our shared core values and a genuine love for what we do. If you're a plumber looking for a place where your hard work is appreciated, your manager invests in you, and your birthday is a paid holiday, then you've found your home!

What You'll Be Doing

This role is all about expertise and people skills. We need a professional who can diagnose plumbing problems, perform flawless repairs, and, most importantly, build lasting relationships with our customers.

• Be the Expert Guide: Inspect, diagnose, repair, and replace. You'll translate complex issues into clear options, guiding customers to confident decisions.
• Master the Flow: Efficiently manage your work, maintain accurate records, and keep in close communication with our dispatch team.
• Keep It Polished: Ensure your company vehicle is clean and stocked—it's your office on wheels!
• Be Ready When We Need You: Participate in our rotating on-call schedule to handle after-hours emergency calls, with extra pay for your time.
• Embrace the Culture: Commit to being Dependable, Positive, and Eager to Learn, Humble, Process Driven, and Dedicated—these aren't just words; they're how we operate every day.

Requirements

You're a Great Fit If:

• You have 1-3 years of residential plumbing experience.
• You're an exceptional communicator with top-notch customer service skills.
• You can lift up to 50 lbs and handle the physical demands of the job (confined spaces, various environments).
• You have a clean driving record and are ready to jump into our systems (Service Titan experience is a plus!).

Your Unbeatable Benefits Package

• Competitive Base Pay paired with Performance Bonuses that offer unlimited earning potential.
• 401k with a 3% Company Match.
• 100% Employer-Paid Medical and Dental Insurance.
• 2 Weeks PTO and 6 Holidays.
• Special Paid Day Off for your Birthday and a loved one's birthday!
• Fully Stocked, Take-Home Company Truck.
• Company Phone and Tablet.
• 8 Paid Uniforms.
• Tool Purchase Program.
• Bi-Weekly Paid Training and dedicated 1:1 time with your Manager.
• A supportive team that celebrates success and gives back to the community!

Equal Employment Opportunity Statement:

Streamline Services is an equal-opportunity employer.

We are committed to creating a diverse and inclusive work environment and are proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.