Plumbing Service Manager: Lead Techs & Drive Excellence

Paycom - ATS; Maplewood (MN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

Bonuses

401(k) match

Paid time off

Company events

Health benefits

Life insurance

Disability insurance

Job summary

McQuillan Home Services, a long‑standing residential service company in Minnesota, is seeking a Plumbing Service Manager to oversee the service department. You will coach technicians, manage scheduling, and ensure work meets code and customer expectations.

You will monitor profitability, lead safety and compliance, and cooperate with dispatch on parts and recalls. Requires 5+ years plumbing service experience with leadership; Journeyman/Master license preferred.

Qualifications

• Proven leadership and team development skills.
• Strong communication and customer service abilities.
• Knowledge of plumbing systems, diagnostics, and repairs.

Responsibilities

• Lead, coach, mentor, recruit, and train plumbing service technicians.
• Oversee scheduling, routing, and daily assignments with dispatch on parts and recalls.
• Provide technical support for complex diagnostic and repair situations.
• Ensure compliance with plumbing codes and safety standards; review estimates and invoices for accuracy.

Skills

Leadership

Coaching

Communication

Problem-solving

Plumbing knowledge

ServiceTitan

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Business or Management preferred

Tools

ServiceTitan

Field service software

Job description

McQuillan Home Services, a long‑standing residential service company in Minnesota, is seeking a Plumbing Service Manager to oversee the service department. You will coach technicians, manage scheduling, and ensure work meets code and customer expectations.

You will monitor profitability, lead safety and compliance, and cooperate with dispatch on parts and recalls. Requires 5+ years plumbing service experience with leadership; Journeyman/Master license preferred.