Plumbing Manager

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical; Alexandria (VA); Presencial; USD 90.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Leadership development

Descripción de la vacante

F.H. Furr Plumbing, Heating, Air Conditioning, & Electrical in Alexandria, VA is seeking a Plumbing Service Manager to lead our residential service team. You will coach technicians, monitor KPIs, and drive revenue while delivering an outstanding customer experience.

Join a growing organization with a strong brand, comprehensive benefits, and advancement opportunities. This leadership role demands strategic thinking, data-driven decisions, and a commitment to service excellence in a fast-paced

Formación

• Experience leading a residential plumbing service team.
• Proven success driving performance and accountability.
• Strong leadership, communication, and coaching skills.
• Ability to analyze KPIs and make data-driven decisions.
• Customer-focused mindset with a commitment to service excellence.
• Ability to thrive in a fast-paced, results-oriented environment.

Responsabilidades

• Lead and develop your team through coaching, mentorship, and accountability for residential plumbing professionals.
• Drive revenue and performance by monitoring KPIs and identifying growth opportunities to meet profitability goals.
• Improve operational efficiency by partnering with field and office leadership to optimize scheduling and productivity.
• Support technical excellence by providing guidance, troubleshooting, and best practices to technicians.
• Deliver an outstanding customer experience by maintaining high standards of service quality and professionalism.
• Recruit and develop talent to build a strong pipeline for future growth.

Conocimientos

Leadership

Coaching

KPIs analysis

Data-driven decisions

Customer focus

Communication

Team development

Problem solving

Descripción del empleo

For more than 40 years, F.H. Furr has built a reputation for delivering exceptional service to homeowners throughout Virginia, Maryland, Delaware, and Washington, D.C. With over 1,000 employees and more than 600 service vehicles on the road, we're one of the region's largest and most respected home service companies.

We're seeking a Plumbing Service Manager to lead our Alexandria team. This role is responsible for driving operational excellence, developing a high-performing team, and delivering strong business results while maintaining an exceptional customer experience.

Why Choose Us?

• Competitive compensation with significant earning potential
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Leadership development and professional growth opportunities
• A strong, established brand with the resources to support your success
• Opportunities for advancement within a rapidly growing organization

What You'll Do

• Lead and Develop Your Team - Provide coaching, mentorship, and accountability for a team of residential plumbing professionals. Foster a culture built on performance, service, safety, and continuous improvement.
• Drive Revenue and Performance - Monitor key performance indicators, identify growth opportunities, and help your team achieve revenue and profitability goals.
• Improve Operational Efficiency - Partner with field and office leadership to optimize scheduling, productivity, customer satisfaction, and overall business performance.
• Support Technical Excellence - Act as a resource for technicians by providing guidance, troubleshooting support, and industry best practices.
• Deliver an Outstanding Customer Experience - Ensure customers receive exceptional service while maintaining the highest standards of quality and professionalism.
• Recruit and Develop Talent - Help attract, train, and retain top talent while building a strong pipeline for future growth.

What We're Looking For

• Experience leading a residential plumbing service team
• Proven success driving performance and accountability
• Strong leadership, communication, and coaching skills
• Ability to analyze KPIs and make data-driven decisions
• Customer-focused mindset with a commitment to service excellence
• Ability to thrive in a fast-paced, results-oriented environment
• Valid driver's license and acceptable driving record

Preferred Qualifications:

• Master Plumber license or similar industry credentials
• Experience managing service, sales, and operational metrics

Join a company where your leadership directly impacts team success, customer satisfaction, and business growth.