Plumbing Service Manager — Lead High-Performance Team

F.H. Furr; Springfield (VA); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental & vision insurance

401(k) with company match

Paid time off & holidays

Leadership development & growth

Job summary

F.H. Furr is seeking a Plumbing Service Manager to lead the Alexandria team in delivering exceptional service. You will drive operational excellence, coach residential plumbers, and focus on revenue growth while maintaining the highest customer satisfaction standards.

Based in Virginia with a strong brand and support resources, this role offers significant earning potential and opportunities for leadership development within a growing company.

Qualifications

• Experience leading a residential plumbing service team.
• Proven ability to drive performance and accountability.
• Strong leadership, communication, and coaching skills.
• Ability to analyze KPIs and make data-driven decisions.
• Customer-focused mindset with commitment to service excellence.
• Ability to thrive in a fast-paced, results-oriented environment.

Responsibilities

• Lead and develop your team with coaching, mentorship, and accountability.
• Drive revenue and performance by monitoring KPI metrics and identifying growth opportunities.
• Improve operational efficiency by optimizing scheduling, productivity, and customer satisfaction.
• Support technicians with guidance, troubleshooting, and best practices.

Skills

Leadership

KPI analysis

Coaching

Customer service

Data-driven decisions

Education

Master Plumber license

Job description

F.H. Furr is seeking a Plumbing Service Manager to lead the Alexandria team in delivering exceptional service. You will drive operational excellence, coach residential plumbers, and focus on revenue growth while maintaining the highest customer satisfaction standards.

Based in Virginia with a strong brand and support resources, this role offers significant earning potential and opportunities for leadership development within a growing company.