Plumbing Manager

F.h.-Furr-Plumbing,-Heating,-Air-Conditioning,-and-Electrical-Inc; Springfield (VA); Sur place; USD 90 000 - 115 000; Plein temps

Avantages offerts par ce poste

Competitive compensation with earning潜

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Leadership development and growth

Establish brand with resources to back

Advancement opportunities

Résumé du poste

F.H. Furr Plumbing, Heating, Air-Conditioning, and Electrical Inc in Alexandria is seeking a Plumbing Service Manager to lead a residential plumbing team, drive revenue, and uphold an outstanding customer experience.

You will coach technicians, monitor KPIs, optimize scheduling, and collaborate with field and office leadership to improve operations and service quality.

Qualifications

• Experience leading a residential plumbing service team.
• Proven success driving performance and accountability.
• Valid driver's license and acceptable driving record.

Responsabilités

• Lead and develop a team of residential plumbers.
• Drive revenue and performance through KPI targets.
• Improve scheduling, productivity, and customer satisfaction.
• Provide guidance and troubleshoot for technicians.
• Deliver exceptional customer experience.
• Recruit and develop talent.

Connaissances

Team leadership

Coaching

KPIs analysis

Data-driven decisions

Customer focus

Communication

Scheduling optimization

Problem solving

Formation

Master Plumber license

Description du poste

Overview

Plumbing Manager

For more than 40 years, F.H. Furr has built a reputation for delivering exceptional service to homeowners throughout Virginia, Maryland, Delaware, and Washington, D.C. With over 1,000 employees and more than 600 service vehicles on the road, we're one of the region's largest and most respected home service companies.

We're seeking a Plumbing Service Manager to lead our Alexandria team. This role is responsible for driving operational excellence, developing a high-performing team, and delivering strong business results while maintaining an exceptional customer experience.

Why Choose Us?

• Competitive compensation with significant earning potential
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Leadership development and professional growth opportunities
• A strong, established brand with the resources to support your success
• Opportunities for advancement within a rapidly growing organization

What You'll Do

• Lead and Develop Your Team
  • Provide coaching, mentorship, and accountability for a team of residential plumbing professionals. Foster a culture built on performance, service, safety, and continuous improvement.
• Drive Revenue and Performance
  • Monitor key performance indicators, identify growth opportunities, and help your team achieve revenue and profitability goals.
• Improve Operational Efficiency
  • Partner with field and office leadership to optimize scheduling, productivity, customer satisfaction, and overall business performance.
• Support Technical Excellence
  • Act as a resource for technicians by providing guidance, troubleshooting support, and industry best practices.
• Deliver an Outstanding Customer Experience
  • Ensure customers receive exceptional service while maintaining the highest standards of quality and professionalism.
• Recruit and Develop Talent
  • Help attract, train, and retain top talent while building a strong pipeline for future growth.

What We're Looking For

• Experience leading a residential plumbing service team
• Proven success driving performance and accountability
• Strong leadership, communication, and coaching skills
• Ability to analyze KPIs and make data-driven decisions
• Customer-focused mindset with a commitment to service excellence
• Ability to thrive in a fast-paced, results-oriented environment
• Valid driver's license and acceptable driving record

Preferred Qualifications:

• Master Plumber license or similar industry credentials
• Experience managing service, sales, and operational metrics

Posted Min Pay Rate

USD $90,000.00/Yr.

Posted Max Pay Rate

USD $115,000.00/Yr.