Plumbing Manager

F.H. Furr

Springfield (VA)

On-site

USD 90,000 - 115,000

Full time

6 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Competitive compensation

Medical, dental & vision insurance

401(k) with company match

Paid time off & holidays

Leadership development & growth

Job summary

F.H. Furr is seeking a Plumbing Service Manager to lead the Alexandria team in delivering exceptional service. You will drive operational excellence, coach residential plumbers, and focus on revenue growth while maintaining the highest customer satisfaction standards.

Based in Virginia with a strong brand and support resources, this role offers significant earning potential and opportunities for leadership development within a growing company.

Qualifications

Experience leading a residential plumbing service team.
Proven ability to drive performance and accountability.
Strong leadership, communication, and coaching skills.
Ability to analyze KPIs and make data-driven decisions.
Customer-focused mindset with commitment to service excellence.
Ability to thrive in a fast-paced, results-oriented environment.

Responsibilities

Lead and develop your team with coaching, mentorship, and accountability.
Drive revenue and performance by monitoring KPI metrics and identifying growth opportunities.
Improve operational efficiency by optimizing scheduling, productivity, and customer satisfaction.
Support technicians with guidance, troubleshooting, and best practices.

Skills

Leadership

KPI analysis

Coaching

Customer service

Data-driven decisions

Education

Master Plumber license

Job description

Overview

Plumbing Manager

For more than 40 years, F.H. Furr has built a reputation for delivering exceptional service to homeowners throughout Virginia, Maryland, Delaware, and Washington, D.C. With over 1,000 employees and more than 600 service vehicles on the road, we're one of the region's largest and most respected home service companies.

We're seeking a Plumbing Service Manager to lead our Alexandria team. This role is responsible for driving operational excellence, developing a high-performing team, and delivering strong business results while maintaining an exceptional customer experience.

Why Choose Us?

Competitive compensation with significant earning potential
Medical, dental, and vision insurance
401(k) with company match
Paid time off and paid holidays
Leadership development and professional growth opportunities
A strong, established brand with the resources to support your success
Opportunities for advancement within a rapidly growing organization

What You'll Do

Lead and Develop Your Team
- Provide coaching, mentorship, and accountability for a team of residential plumbing professionals. Foster a culture built on performance, service, safety, and continuous improvement.
Drive Revenue and Performance
- Monitor key performance indicators, identify growth opportunities, and help your team achieve revenue and profitability goals.
Improve Operational Efficiency
- Partner with field and office leadership to optimize scheduling, productivity, customer satisfaction, and overall business performance.
Support Technical Excellence
- Act as a resource for technicians by providing guidance, troubleshooting support, and industry best practices.
Deliver an Outstanding Customer Experience
- Ensure customers receive exceptional service while maintaining the highest standards of quality and professionalism.
Recruit and Develop Talent
- Help attract, train, and retain top talent while building a strong pipeline for future growth.

What We're Looking For