Plumbing Service Manager: Lead & Optimize Field Ops

RiseMe; Maplewood (MN); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Weekly pay with incentives

401(k) retirement with company match

Holiday pay, vacation pay, & paid time

Health benefits

Job summary

McQuillan Home Services in Maplewood, MN seeks a Plumbing Service Manager to oversee daily service department operations, coach technicians, ensure code compliance, and deliver excellent customer service. The role involves scheduling, diagnostics, guidance on complex repairs, and maintaining quality and profitability across projects.

The position requires a strong leadership background with 5+ years in plumbing service and a relevant license preferred.

Qualifications

• Experience leading plumbing service teams and coordinating field operations.
• Strong communication and customer service skills are required.
• Understanding of plumbing systems and safety standards.

Responsibilities

• Lead, coach, and supervise plumbing service technicians and conduct team meetings.
• Oversee scheduling, routing, parts coordination, and daily assignments.
• Provide technical guidance for complex diagnostics and repairs.
• Ensure compliance with plumbing codes and safety standards.
• Review estimates and invoices for accuracy; monitor profitability and costs.

Skills

Leadership

Communication

Customer service

Problem-solving

Education

High school diploma or equivalent

Associate or Bachelor's in Business/Management or related

Tools

ServiceTitan

Job description

McQuillan Home Services in Maplewood, MN seeks a Plumbing Service Manager to oversee daily service department operations, coach technicians, ensure code compliance, and deliver excellent customer service. The role involves scheduling, diagnostics, guidance on complex repairs, and maintaining quality and profitability across projects.

The position requires a strong leadership background with 5+ years in plumbing service and a relevant license preferred.