Plumbing Service Coordinator II: Dispatch & Service Delivery

Comprehensive Energy Services, Inc; Longwood (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Company paid Life Insurance

Short Term Disability

Additional Life Insurance

Long Term Disability

401 K

Paid Time Off

Holiday pay

Job summary

Comprehensive Energy Services, Inc. is seeking an Experienced Plumbing Service Coordinator II to optimize resources, scheduling, and profitability.

Under supervision, you will collaborate with the Field Supervisor and Service Manager to ensure timely completion of technical service work to customer satisfaction. You will work closely with customers and subcontractors, provide quotes, and maintain service records in our systems while supporting profitable operations.

Qualifications

• Minimum five years of service-related experience in service operations or scheduling.
• High school diploma or equivalent required.
• Associate degree preferred.

Responsibilities

• Receive customer requests for service and dispatch technicians as needed.
• Manage permitting, liens, and notary as required.
• Ensure work meets customer expectations and follow up as needed.
• Answer inquiries and resolve or escalate issues.
• Update and reconcile service requests daily after completion.

Skills

Independence

Organizational skills

Verbal & written communication

Read and apply instructions

Multi-tasking

Prioritization

Project accounting basics

Industry knowledge (HVAC/Plumbing)

Education

High school diploma

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Comprehensive Energy Services, Inc. is seeking an Experienced Plumbing Service Coordinator II to optimize resources, scheduling, and profitability.

Under supervision, you will collaborate with the Field Supervisor and Service Manager to ensure timely completion of technical service work to customer satisfaction. You will work closely with customers and subcontractors, provide quotes, and maintain service records in our systems while supporting profitable operations.