Plumbing & HVAC Counter Sales Specialist (Full-Time)

Plumbing & Heating Wholesale; Carroll (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Health, dental, vision, life insurance

Paid time off

401(k) with employer match

Job summary

Plumbing & Heating Wholesale, Inc. is seeking a full-time Plumbing & HVAC Counter Sales Associate to serve walk-in and phone customers in Carroll, IA. Experience in wholesale plumbing/heating is helpful, with a focus on accurate order entry and excellent service.

You will interface with customers, participate in product training, and support inventory counts while maintaining clean, attractive counter areas. Monday–Friday, 7:30 AM–5 PM, with overtime opportunities and competitive benefits.

Qualifications

• Excellent customer service skills.
• Team player with a collaborative mindset.
• Proficiency using electronic and published catalogs for product details, pricing and availability.
• Organized with strong attention to detail.
• Ability to increase sales through cross-selling and upselling.

Responsibilities

• Take orders at the counter and enter them into the system accurately.
• Resolve customer issues or route to the right team member.
• Retrieve orders from the warehouse with precision.
• Attend product training meetings to stay informed.
• Participate in after-hours physical inventory counts.
• Engage in sales promotions and upsell when appropriate.
• Collaborate with other departments to resolve customer service matters.

Skills

Customer service

Team player

Catalog lookup

Detail oriented

Cross-selling

Upselling

Tools

Catalogs

Job description

Plumbing & Heating Wholesale, Inc. is seeking a full-time Plumbing & HVAC Counter Sales Associate to serve walk-in and phone customers in Carroll, IA. Experience in wholesale plumbing/heating is helpful, with a focus on accurate order entry and excellent service.

You will interface with customers, participate in product training, and support inventory counts while maintaining clean, attractive counter areas. Monday–Friday, 7:30 AM–5 PM, with overtime opportunities and competitive benefits.