Plumbing & HVAC Counter Sales Associate

Plumbing & Heating Wholesale, Inc; Spencer (IA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) with employer match

Job summary

Plumbing & Heating Wholesale, Inc. in Spencer, IA is hiring a full-time Plumbing & HVAC Counter Sales Associate (and some Inside Sales). You will assist walk-in and phone customers, help them choose products, enter orders, and coordinate with warehouse and other teams.

The role emphasizes customer service, cross-selling, maintaining neat counter areas, and participating in product training. Availability Monday–Friday 7 AM to 5 PM with overtime.

Qualifications

• Excellent customer service and a team player attitude.
• Experience using catalogs to provide product details, pricing and availability.
• Organized with strong attention to detail.
• Ability to increase sales through cross-selling and upselling.
• Maintain clean, appealing merchandising and counter areas.
• Wholesale knowledge and plumbing/HVAC experience are a plus.
• Able to work Monday–Friday 7 AM to 5 PM, with overtime opportunities.

Responsibilities

• Take orders at the counter and enter them accurately into the system.
• Swiftly resolve customer issues or route to the right team member.
• Retrieve orders from the warehouse with precision and speed.
• Attend product training meetings to stay informed.
• Participate in after-hours inventory counts.
• Engage in sales promotions and cross-selling opportunities.
• Collaborate with other departments to resolve customer service matters.

Skills

Customer service

Team player

Product catalog usage

Attention to detail

Upselling

Merchandising

Wholesale knowledge

Plumbing/HVAC experience

Tools

Order entry system

Inventory management

Job description

Join Our Team as a Plumbing & HVAC Counter Sales Associate!

Are you ready to embark on an exciting journey with us? Plumbing & Heating Wholesale, Inc. is growing, and we are seeking a dedicated individual to fill the role of full-time Plumbing & HVAC Counter Sales (and some Inside Sales) Associate in and around Spencer, IA.

Your Mission

As a Plumbing & Heating Counter Sales Associate, you'll be a pivotal part of our success story by enhancing sales and ensuring customer satisfaction. Your efficient assistance will guide both walk‑in and telephone customers in selecting and acquiring the products they need.

Daily Opportunities Include

Here's a glimpse of your everyday tasks:

• Take orders at the counter and enter them accurately into the system.
• Swiftly solve customer issues or engage the right team member to resolve them.
• Retrieve orders from our warehouse with precision and speed.
• Attend product training meetings to stay in the know.
• Contribute to after‑hours scheduled physical inventory counts.
• Dive into company-sponsored sales promotions.
• Collaborate with other departments for swift resolution of customer service matters.

The Ideal Candidate

• An unwavering passion for exceptional customer service.
• A dedicated team player.
• Proficiency in using electronic and published catalogs to provide product details, pricing, and availability.
• An organized mind with a meticulous eye for detail.
• The knack for increasing sales and average order size through cross‑selling, up‑selling, add‑on sales, and promoting new products.
• A commitment to maintaining clean and appealing merchandising and counter areas.
• While not required, prior wholesale distribution knowledge and plumbing/HVAC experience are a plus.
• A hunger for continuous learning and professional growth.
• Availability from Monday to Friday (7 AM to 5 PM) with overtime opportunities.

Unlock Full‑Time Benefits

• Competitive wages that recognize your skills and dedication.
• Comprehensive health, dental, vision, and life insurance coverage.
• Paid time off to relax and rejuvenate.
• A 401(k) plan with an employer match to secure your financial future.
• And much more!

Our Core Values

• Provide value in all of your relationships.
• Embrace small‑town values.
• Hunger for personal and company development.
• Eagerness to help others succeed.
• Make productive use of your time and talents.
• Dedication, knowledge, and motivation.

Ready to be a part of something bigger? Apply today and let's build a bright future together at Plumbing & Heating Wholesale, Inc.!

P & H Wholesale, Inc. is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.