Plumbing & HVAC Counter Sales Specialist

Plumbing & Heating Wholesale, Inc; Storm Lake (IA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Paid time off

Job summary

Plumbing & Heating Wholesale, Inc. in Storm Lake, IA is seeking a full-time Plumbing & HVAC Counter Sales Associate to assist walk-in and phone customers, enter orders, and support the sales team. You will help customers find products, provide pricing, and ensure accurate order processing.

You will retrieve orders from the warehouse, attend trainings, and participate in inventory counts, while promoting promotions and cross-selling. A knowledge of plumbing/HVAC is a plus.

Qualifications

• Experience in plumbing/HVAC wholesale is a plus.
• Willingness to work Monday to Friday 7:30 AM–5 PM with overtime.
• Strong customer service and communication skills.
• Ability to process orders and retrieve from warehouse.

Responsibilities

• Take orders at the counter and enter them accurately into the system.
• Swiftly solve customer issues or engage the right team member to resolve them.
• Retrieve orders from our warehouse with precision and speed.
• Attend product training meetings to stay in the know.
• Contribute to after-hours scheduled physical inventory counts.
• Dive into company-sponsored sales promotions.
• Collaborate with other departments for swift resolution of customer service matters.

Skills

Customer service

Team player

Sales skills

Detail oriented

Cross-selling

Tools

Catalog usage

Pricing knowledge

Job description

Plumbing & Heating Wholesale, Inc. in Storm Lake, IA is seeking a full-time Plumbing & HVAC Counter Sales Associate to assist walk-in and phone customers, enter orders, and support the sales team. You will help customers find products, provide pricing, and ensure accurate order processing.

You will retrieve orders from the warehouse, attend trainings, and participate in inventory counts, while promoting promotions and cross-selling. A knowledge of plumbing/HVAC is a plus.