Plumbing Field Leader & Coach

Hoffmann Brothers, LLC; Missouri; On-site; USD 90,000 - 120,000; Full time

Job summary

Hoffmann Brothers in St. Louis, MO, is seeking a Plumbing Field Manager to lead a team of technicians and drive accountability, communication, and improvements in efficiency and profitability.

You will work with fellow Plumbing Managers to provide KPI-driven feedback, coordinate 1-on-1s, prepare materials, review callbacks, perform site visits, and facilitate training and group meetings. Responsibilities include reviewing data from invoices, timecards and KPI reports, coaching individuals toward

Qualifications

• 1-3 years in a leadership role preferred.
• Solid foundational knowledge of the Plumbing industry and services.
• Strong presentation and communication skills.

Responsibilities

• Under the Plumbing Manager’s direction, review and prepare feedback using data from invoices, timecards, KPI reports and productivity reports.
• Assist technicians to achieve personal and professional goals.
• Schedule, conduct regular 1-on-1 coaching meetings for each technician.
• Coordinate and conduct training and ride-alongs.
• Work with customer service and dispatch to ensure overall business success.
• Resolve customer concerns requiring management involvement.

Skills

Leadership

Communication

Coaching

Data analysis

Team motivation

Job description

Hoffmann Brothers in St. Louis, MO, is seeking a Plumbing Field Manager to lead a team of technicians and drive accountability, communication, and improvements in efficiency and profitability.

You will work with fellow Plumbing Managers to provide KPI-driven feedback, coordinate 1-on-1s, prepare materials, review callbacks, perform site visits, and facilitate training and group meetings. Responsibilities include reviewing data from invoices, timecards and KPI reports, coaching individuals toward