Plumbing Dispatcher — Customer Service Pro (Mon–Fri)

Raptor Rooter and Plumbing; Spokane Valley (WA); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Health Insurance

401k with 3% matching

Paid Vacation

Professional development assistance

Employee assistance program

Corporate discount at fitness center

Consistent schedule

Options for growth within the company

Job summary

Raptor Rooter and Plumbing in Spokane Valley, WA is hiring a full-time Plumbing Dispatcher - Customer Service Rep. This role involves scheduling service appointments, dispatching technicians, and ensuring a positive customer experience.

The pay range is $17 - $22 per hour, depending on experience, and includes excellent benefits such as health insurance, 401k matching, paid vacation, and opportunities for growth. Join a family-like team that values hard work!

Qualifications

• 2+ years of dispatch experience for a contractor or home improvement company.
• Supervisory experience preferred but not required.

Responsibilities

• Schedule service appointments and dispatch technicians to customer homes.
• Ensure clients are informed about arrival times and any delays.
• Forecast schedules and obtain necessary permits.

Skills

Customer service

Dispatch experience

Communication

Education

High school diploma or equivalent

Associate's degree or equivalent

Job description

Raptor Rooter and Plumbing in Spokane Valley, WA is hiring a full-time Plumbing Dispatcher - Customer Service Rep. This role involves scheduling service appointments, dispatching technicians, and ensuring a positive customer experience.

The pay range is $17 - $22 per hour, depending on experience, and includes excellent benefits such as health insurance, 401k matching, paid vacation, and opportunities for growth. Join a family-like team that values hard work!