Plumbing dispatcher

M.J.Frick Company; Nashville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

MJ Frick Company is seeking a Plumbing Dispatcher for a full-time on-site role in Nashville, TN. The dispatcher will manage the schedules of plumbing technicians, ensuring efficient service delivery, and handle customer inquiries. The ideal candidate will possess strong organizational skills, be able to multitask, and have a high school diploma or equivalent.

Qualifications

• Strong organizational and time management skills.
• Proficiency in using dispatch and scheduling software.

Responsibilities

• Managing and coordinating the schedules of plumbing technicians.
• Handling customer inquiries and dispatching technicians.
• Maintaining accurate records and assisting with inventory.

Skills

Organizational skills

Communication skills

Customer service skills

Problem-solving skills

Attention to detail

Education

High school diploma or equivalent

Additional education or certification in a related field

Tools

Dispatch and scheduling software

Job description

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MJ Frick Company – Plumbing Careers That Matter

MJ Frick Company has been a trusted name in plumbing across the Greater Nashville area for over 30 years. We provide top-quality residential and commercial plumbing services and take pride in delivering reliable, professional work.

We’re looking for skilled, motivated individuals to join our team. At MJ Frick, you’ll find competitive pay, growth opportunities, and a team that values craftsmanship, customer service, and integrity.

Join us and build a career you can be proud of.

Role Description

This is a full-time on-site role for a Plumbing Dispatcher located in Nashville, TN. The Plumbing Dispatcher will be responsible for managing and coordinating the schedules of plumbing technicians, ensuring timely and efficient service delivery. This role involves handling customer inquiries, dispatching technicians to job sites, maintaining accurate records, assisting with parts and equipment inventory, and ensuring compliance with company policies and safety standards. The Plumbing Dispatcher will work closely with the service team to optimize operations and enhance customer satisfaction.

Qualifications

• Strong organizational and time management skills
• Excellent communication and customer service skills
• Ability to effectively manage multiple tasks and deadlines
• Proficiency in using dispatch and scheduling software (Service Titan/Field Edge knowledge is a plus)
• Basic knowledge of plumbing services and terminology is preferred
• Problem-solving skills and attention to detail
• Ability to work in a fast-paced environment
• High school diploma or equivalent; additional education or certification in a related field is a plus

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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Dispatch | Customer Service- Nashville, TN.

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Class A Regional Truck Driver | Home Weekly!

Class A Regional Truck Driver | Home Weekly!

Class A Regional Truck Driver | Home Weekly!

Class A Regional Truck Driver | Home Weekly!

Class A Regional Truck Driver | Home Weekly!

Class A Regional Truck Driver | Home Weekly!

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