Plumbing Dispatcher

Aksarben Heating, Air Conditioning, Plumbing; Raleigh (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leader in residential HVAC services is seeking a Dispatcher to manage service technician scheduling and operations. This full-time role requires prior dispatch experience, strong communication skills, and a knowledge of local geography. Join a team that offers paid training, flexible scheduling, and numerous benefits, including health insurance and 401(k) matching.

Benefits

Weekly pay via direct deposit

Paid training and onboarding

Insurance available after 31 days

401(k) with company match

13 days PTO + 8 paid holidays

Qualifications

• Prior dispatch or scheduling experience required.
• Familiarity with local geography for route planning.
• Flexibility to work assigned shifts.

Responsibilities

• Ensure service technicians are dispatched efficiently.
• Manage call flow from the service platform and coordinate schedules.
• Guide field teams throughout the day.

Skills

Communication

Local Area Knowledge

Tools

Microsoft Office

Multi-line Phone Systems

Job description

Company Name

ARS-Rescue Rooter

Overview

Pay: $22 per hourSchedule: Monday - Friday ALTERNATING SATURDAYS FLEXIBLE SCHEDULE AVAILABILITYFull-time, year-round work

Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

What We Offer:

• Weekly pay via direct deposit

• Paid training and onboarding

• Insurance available after 31 days

• Low-cost medical (as low as $5/week)

• Dental, vision, HSA/FSA

• 401(k) with company match

• 13 days PTO + 8 paid holidays

• Company-paid life insurance

• Clean office environment with strong team culture

• Career growth within a national service network

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

Qualifications

What You Need:

• Prior dispatch, scheduling, or call center experience

• Proficiency in Microsoft Office and multi-line phone systems

• Familiarity with local geography to support route planning

• Must report daily to the office (not a remote position)

• Flexibility to work assigned shifts and weekend rotations as needed

• Must pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.